Pub Team Leader: Inspire Service & Safety

Greene King; Frenchay; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career development

Brand discounts

Employee assistance program

Maternity/paternity policies

Menopause Friendly Employer

Inns & hotels discounts

Refer a friend bonus

Wage access (Wagestream)

Retail discounts

Job summary

Greene King in Frenchay is seeking a Team Leader to guide the shift and ensure high standards and happy customers. You’ll support the team, deputise for management, and keep service smooth during busy periods.

You'll lead by example, maintain safety and cleanliness, and deliver memorable experiences while upholding allergen controls and quality pours. This is a hands-on role in a busy pub environment with real scope to progress.

Qualifications

• Provide customers with a heartfelt and memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Coordinate the team during busy shifts to ensure smooth operation.
• Keep the bar safe, legal and clean and address issues quickly and safely.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely.

Skills

Attention to detail

Team leadership

Customer service

Allergen awareness

English communication

Job description

Greene King in Frenchay is seeking a Team Leader to guide the shift and ensure high standards and happy customers. You’ll support the team, deputise for management, and keep service smooth during busy periods.

You'll lead by example, maintain safety and cleanliness, and deliver memorable experiences while upholding allergen controls and quality pours. This is a hands-on role in a busy pub environment with real scope to progress.