Pub Team Leader: Elevate Service & Safety

SmartRecruiters, Inc.; Crowmarsh Gifford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension contribution

Career progression

Staff discounts

Employee assistance program

Wagestream

Job summary

Greene King is seeking a Team Leader to guide a busy shift at one of our community pubs. You’ll ensure the team has what it needs, maintain high standards, and keep customers happy. Lead by example, deputise for management, coordinate service during busy periods, and ensure the bar is safe, legal, and welcoming.

You’ll champion great service, keep allergens under control, and model teamwork. We offer a competitive salary with pension contributions and the chance to develop across Greene King

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.

Responsibilities

• Lead by example to ensure smooth shift operations.
• Deputise for management and resolve issues during the absence of managers.
• Coordinate team tasks during busy periods to maintain standards and efficiency.
• Ensure bar safety, legality, and cleanliness at all times.

Skills

Attention to detail

Customer service

Adaptability

Team leadership

English proficiency

Job description

Greene King is seeking a Team Leader to guide a busy shift at one of our community pubs. You’ll ensure the team has what it needs, maintain high standards, and keep customers happy. Lead by example, deputise for management, coordinate service during busy periods, and ensure the bar is safe, legal, and welcoming.

You’ll champion great service, keep allergens under control, and model teamwork. We offer a competitive salary with pension contributions and the chance to develop across Greene King