Pub Team Leader: Elevate Service & Smooth Shifts

Purchaseyourfreedom; Portsmouth; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development

Employee discounts (Greene King brands

Wage access (Wagestream)

Referral bonus

Discounts on inns/hotels

Retail discounts

Employee assistance program

Job summary

Greene King is seeking a Team Leader to guide the shift, ensuring the team has what they need and operations run smoothly. You’ll uphold high standards and keep customers happy through attentive service and hands-on support.

You’ll lead by example, deputise for management when needed, coordinate staff during busy periods, and safeguard the bar's safety, legality and cleanliness to deliver a memorable pub experience.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Lead by example to ensure shifts run like clockwork.
• Maintain high standards and keep customers happy.
• Support the team during busy periods and resolve issues quickly.
• Ensure the bar operates safely and complies with regulations.

Skills

Team leadership

Customer service

Shift coordination

Safety & compliance

Communication

Job description

Greene King is seeking a Team Leader to guide the shift, ensuring the team has what they need and operations run smoothly. You’ll uphold high standards and keep customers happy through attentive service and hands-on support.

You’ll lead by example, deputise for management when needed, coordinate staff during busy periods, and safeguard the bar's safety, legality and cleanliness to deliver a memorable pub experience.