Team Leader - Drive Service & Standards

Greene King; Tynemouth; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

Career development across brands

Employee discounts: 33% on all brands,

35% for family discounts on selected餐

Job summary

Greene King is looking for a Team Leader to guide a busy pub team and ensure smooth shifts. You’ll lead by example, uphold high standards, and keep customers happy. Deputising for management, you’ll resolve issues swiftly while coordinating a busy team to deliver a consistently welcoming experience.

Join Greene King pubs to foster a friendly, efficient team environment with opportunities to develop across our well-known brands. A competitive salary and pension contributions await.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Team leadership

Attention to detail

Safety compliance

Communication skills

English proficiency

Job description

Greene King is looking for a Team Leader to guide a busy pub team and ensure smooth shifts. You’ll lead by example, uphold high standards, and keep customers happy. Deputising for management, you’ll resolve issues swiftly while coordinating a busy team to deliver a consistently welcoming experience.

Join Greene King pubs to foster a friendly, efficient team environment with opportunities to develop across our well-known brands. A competitive salary and pension contributions await.