Pub Shift Leader: Service, Safety & Team Builder

Greene King; Bristol; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Career development across Greene King

33% discount for you

15% discount for your loved ones

Free employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

Refer a friend – up to £1,500

Wagestream

Retail discounts up to 30%

Job summary

Greene King is seeking a Team Leader for Flaming Grill in Bristol. You will lead by example, ensuring the team has what they need to run a smooth shift and keep customers happy. You’ll maintain high standards, be a role model for service, and support the management team on busy evenings.

Key responsibilities include coordinating the team, ensuring safety and compliance, and delivering memorable guest experiences. English fluency and a proactive attitude are essential.

Qualifications

• Eye for detail required to ensure every pint is poured correctly and every guest is valued.
• Ability to lead and motivate the team, deputising for management when needed.
• Comfort thinking on your feet and adapting to busy shifts and changing conditions.
• A positive, can-do attitude and strong teamwork to support colleagues and customers.

Responsibilities

• Provide customers with a heartfelt and memorable experience every visit.
• Deputise for the management team and resolve issues in their absence.
• Coordinate the team during busy shifts to ensure smooth operations.
• Keep the bar safe, legal, and clean, addressing issues quickly and safely.

Skills

Eye for detail

Team leadership

Adaptability

Positive attitude

English proficiency

Job description

Greene King is seeking a Team Leader for Flaming Grill in Bristol. You will lead by example, ensuring the team has what they need to run a smooth shift and keep customers happy. You’ll maintain high standards, be a role model for service, and support the management team on busy evenings.

Key responsibilities include coordinating the team, ensuring safety and compliance, and delivering memorable guest experiences. English fluency and a proactive attitude are essential.