Pub Team Leader: Guest Experience & Shift Coach

Greene King; Wistaston; Presencial; GBP 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Pension contribution

Career progression

Staff discounts 33%

Employee assistance program

Maternity/paternity policies

Descripción de la vacante

Greene King’s Flaming Grill in the UK is seeking a proactive Team Leader to inspire the team, keep shifts running like clockwork, and deliver a warm, memorable experience for every guest. You’ll lead by example and ensure high standards across service, safety, and cleanliness.

As a deputy to the management team, you’ll coordinate the crew during busy periods, handle issues promptly, and maintain compliance with allergen controls. A positive attitude and clear English communication are essential.

Formación

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsabilidades

• Lead by example and ensure the shift runs smoothly.
• Maintain high standards of service and guest satisfaction.
• Oversee safety, hygiene, and compliance during shifts.

Conocimientos

Leadership

Customer service

Communication

Teamwork

Descripción del empleo

Greene King’s Flaming Grill in the UK is seeking a proactive Team Leader to inspire the team, keep shifts running like clockwork, and deliver a warm, memorable experience for every guest. You’ll lead by example and ensure high standards across service, safety, and cleanliness.

As a deputy to the management team, you’ll coordinate the crew during busy periods, handle issues promptly, and maintain compliance with allergen controls. A positive attitude and clear English communication are essential.