Pub Operations & Guest Experience Lead

Sussex Inns; Waterlooville; On-site; GBP 26,000 - 34,000; Full time

Job summary

Sussex Inns is seeking an Assistant Manager to work with the general manager to oversee daily pub operations and deliver excellent customer service in Waterlooville, England. You will assist in supervising staff, maintaining a welcoming environment, managing cash and inventory, and ensuring health and safety standards are met.

The role includes supporting sales through events and promotions while upholding high quality and cleanliness throughout the pub.

Responsibilities

• Staff Supervision: Assist in recruiting, training, and supervising pub staff. Provide guidance, support, and constructive feedback to ensure high performance and adherence to policies and procedures. Conduct regular staff meetings and training sessions.

Job description

Sussex Inns is seeking an Assistant Manager to work with the general manager to oversee daily pub operations and deliver excellent customer service in Waterlooville, England. You will assist in supervising staff, maintaining a welcoming environment, managing cash and inventory, and ensuring health and safety standards are met.

The role includes supporting sales through events and promotions while upholding high quality and cleanliness throughout the pub.