Pub Operations Leader: Guest Experience & Growth

Harri; Lyndhurst; On-site; GBP 40,000 - 60,000; Full time

Job summary

Harri in Lyndhurst, United Kingdom, is seeking a General Manager for a pub to oversee day-to-day operations and drive service quality and profitability. You will lead staff, manage customer experience, control inventory and costs, coordinate with the kitchen on menus, and implement marketing initiatives while ensuring licensing compliance.

The role offers a competitive salary and the chance to shape the pub's offering and guest experience in a vibrant local scene.

Responsibilities

• Staff Management: Hiring, training, disciplinaries, scheduling, and supervising the pub's staff members.
• Customer Service: Maintaining a high level of customer service and ensuring patrons have a positive experience.
• Operations Management: Overseeing inventory, ordering supplies, and coordinating with vendors.
• Financial Management: Budgeting, tracking expenses, and maximizing revenue.
• Menu Planning and Inventory Control: Collaborating with the kitchen team on menus and price strategies.
• Marketing and Promotions: Developing marketing strategies and organizing events.
• Compliance and Licensing: Ensuring licensing compliance and certifications.
• Business Development: Identifying growth opportunities and partnerships.
• Financial Reporting: Generating reports on sales and profitability.
• Staff Training and Development: Implementing training programs for staff.

Job description

Harri in Lyndhurst, United Kingdom, is seeking a General Manager for a pub to oversee day-to-day operations and drive service quality and profitability. You will lead staff, manage customer experience, control inventory and costs, coordinate with the kitchen on menus, and implement marketing initiatives while ensuring licensing compliance.

The role offers a competitive salary and the chance to shape the pub's offering and guest experience in a vibrant local scene.