Pub Operations Lead: Elevate Service & Team Excellence

The Selsey Arms; Chichester; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Selsey Arms in the United Kingdom is seeking a capable Supervisor to oversee day-to-day pub operations, manage staff, and uphold high service standards. You will lead front- and back-of-house teams to ensure a welcoming atmosphere and smooth service.

Responsibilities include supervising bartenders, servers and kitchen staff, training, inventory control, and promoting events. You will ensure licensing compliance, health & safety, and contribute to sales growth through promotions and upselling.

Qualifications

• Experience supervising pub staff and scheduling shifts.
• Strong customer service and welcoming atmosphere.
• Ability to manage inventory and ordering.
• Knowledge of licensing, health and safety regulations.
• Experience in training staff and coaching.
• Ability to upsell and promote offers.

Responsibilities

• Oversee day-to-day operations ensuring smooth functioning.
• Supervise bartenders, servers and kitchen staff; provide training.
• Maintain quality control of food and beverages.
• Monitor inventory and supplier orders.
• Implement marketing promotions and events.
• Ensure compliance with licensing and health & safety.
• Prepare financial reports on sales and profitability.
• Maintain security and safety measures.

Skills

Staff Management

Customer Service

Operations Oversight

Training & Development

Compliance & Safety

Sales & Promotions

Budget & Finance

Marketing Collaboration

Emergency Procedures

Job description

The Selsey Arms in the United Kingdom is seeking a capable Supervisor to oversee day-to-day pub operations, manage staff, and uphold high service standards. You will lead front- and back-of-house teams to ensure a welcoming atmosphere and smooth service.

Responsibilities include supervising bartenders, servers and kitchen staff, training, inventory control, and promoting events. You will ensure licensing compliance, health & safety, and contribute to sales growth through promotions and upselling.