Pub Assistant Manager: Lead Team & Drive Guest Experience

Marston's PLC; Redditch; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Performance bonus

30% off at pubs/restaurants/hotels

Flexible hours

Job summary

Marston's PLC is seeking an Assistant Manager to help steer a busy pub, stepping up when the General Manager is away. You will lead from the front, motivate your team, and create memorable guest experiences that drive repeat visits.

This role offers progression into a General Manager role, with a supportive Aspire programme and flexible, family-friendly hours where available. A strong emphasis on people leadership and guest service is key.

Qualifications

• Experience leading a pub or branded hospitality team is preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Support the GM in achieving financial and business KPIs
• Inspire and motivate the pub team on every shift
• Be passionate about doing the right thing for the team and guests
• Be accountable for the pub's operation when deputising for the GM
• Bring experience as an Assistant/Deputy Manager in a like-for-like branded environment

Job description

Marston's PLC is seeking an Assistant Manager to help steer a busy pub, stepping up when the General Manager is away. You will lead from the front, motivate your team, and create memorable guest experiences that drive repeat visits.

This role offers progression into a General Manager role, with a supportive Aspire programme and flexible, family-friendly hours where available. A strong emphasis on people leadership and guest service is key.