Protective Services Growth Manager (Hybrid)

SmartRecruiters, Inc.; Birmingham; Hybride; GBP 55 000 - 62 000; Plein temps

Avantages offerts par ce poste

Single Cover Health Care

3x Salary Life Assurance

25 Days Holiday + 8 Bank Holidays

Cycle 2 Work Scheme

Free Mortgage advice & More

Résumé du poste

Securitas UK in the Midlands seeks a Protective Services Development Manager to grow existing accounts and win new business across the region. You will lead client relationships, develop tailored security solutions, and drive revenue growth.

The role requires commercial acumen, strong communication, and a proven track record in client-facing sales or account management. Hybrid remote work with regular client visits is offered along with a comprehensive benefits package.

Qualifications

• Proven track record in a high-performing, client-facing sales or account management role.
• Ability to build trust quickly through credibility, communication skills, and authenticity.
• Exceptional commercial awareness with experience in managing margins, forecasting, and business growth strategies.
• Ability to translate technical service offerings into clear, meaningful business benefits for clients.
• Excellent written and verbal communication skills, including experience presenting to stakeholders.
• Client-centric mindset with a commitment to service excellence and long-term relationship building.

Responsabilités

• Drive Commercial Growth: Lead the development of new business opportunities and actively manage existing client portfolios to deliver year-on-year profitable growth.
• Account Management: Build deep relationships with clients, understand their business objectives, and deliver tailored security solutions that evolve with their needs.
• P&L Ownership: Share responsibility for branch financial performance, including revenue, margin, and profitability targets.
• Innovate and Transform: Identify opportunities to upsell, cross-sell, and transform traditional services into intelligent, integrated solutions.
• Client Engagement: Conduct regular client reviews, KPI/SLA meetings, and strategic planning sessions to ensure alignment and satisfaction.
• Market Intelligence: Monitor competitors, gather local market insights, and use data to inform commercial strategies and service improvements.
• Collaborative Leadership: Work closely with operations and commercial teams to ensure seamless service delivery and client retention.
• Sales Strategy Execution: Design and implement local commercial plans, lead price negotiations, and manage transformation pipelines.
• Risk-Based Evaluation: Continuously assess service provision and propose alternative models to enhance efficiency and profitability.
• Customer Experience Excellence: Champion client-centricity by identifying solution gaps and driving innovation to meet evolving market needs.

Connaissances

Client-facing sales

Account management

Commercial awareness

Relationship building

Negotiation

Description du poste

Securitas UK in the Midlands seeks a Protective Services Development Manager to grow existing accounts and win new business across the region. You will lead client relationships, develop tailored security solutions, and drive revenue growth.

The role requires commercial acumen, strong communication, and a proven track record in client-facing sales or account management. Hybrid remote work with regular client visits is offered along with a comprehensive benefits package.