Hybrid Protective Services Growth Manager (Midlands)

Securitas UK; Birmingham; Hybrid; GBP 53,000 - 71,000; Full time

Benefits offered by this job

Single Cover Health Care

3x Salary Life Assurance

25 Days Holiday + 8 Bank Holidays.

Cycle 2 Work Scheme.

Free Mortgage advice& More!

Job summary

Securitas UK in the Midlands is seeking a Protective Services Development Manager to lead growth across the region. You will manage an established portfolio, develop new business, and build trusted client relationships through strategic account management and cross-selling.

You’ll work with Branch Operations Managers, shape local commercial plans, negotiate pricing, and drive innovative security solutions while delivering long-term value and excellent customer experience.

Qualifications

• Proven track record in a high-performing, client-facing sales or account management role.
• Strong ability to build trust quickly through communication and credibility.
• Excellent commercial awareness with margins, forecasting and growth experience.
• Ability to translate technical services into clear business benefits.
• Experience presenting to stakeholders.
• Minimum of 3 years’ experience within a commercial environment.

Responsibilities

• Drive Commercial Growth: Lead the development of new business opportunities and actively manage existing client portfolios to deliver year-on-year profitable growth.
• Account Management: Build deep relationships with clients, understand their business objectives, and deliver tailored security solutions that evolve with their needs.
• P&L Ownership: Share responsibility for branch financial performance, including revenue, margin, and profitability targets.
• Innovate and Transform: Identify opportunities to upsell, cross-sell, and transform traditional services into intelligent, integrated solutions.
• Client Engagement: Conduct regular client reviews, KPI/SLA meetings, and strategic planning sessions to ensure alignment and satisfaction.
• Market Intelligence: Monitor competitors, gather local market insights, and use data to inform commercial strategies and service improvements.
• Collaborative Leadership: Work closely with operations and commercial teams to ensure seamless service delivery and client retention.
• Sales Strategy Execution: Design and implement local commercial plans, lead price negotiations, and manage transformation pipelines.
• Risk-Based Evaluation: Continuously assess service provision and propose alternative models to enhance efficiency and profitability.
• Customer Experience Excellence: Champion client-centricity by identifying solution gaps and driving innovation to meet evolving market needs.

Skills

Account management

Sales

Client relationships

Commercial awareness

Communication skills

Strategic thinking

Negotiation

Job description

Securitas UK in the Midlands is seeking a Protective Services Development Manager to lead growth across the region. You will manage an established portfolio, develop new business, and build trusted client relationships through strategic account management and cross-selling.

You’ll work with Branch Operations Managers, shape local commercial plans, negotiate pricing, and drive innovative security solutions while delivering long-term value and excellent customer experience.