Protective Services Development Manager

Securitas UK; Birmingham; Hybrid; GBP 53,000 - 71,000; Full time

Benefits offered by this job

Single Cover Health Care

3x Salary Life Assurance

25 Days Holiday + 8 Bank Holidays.

Cycle 2 Work Scheme.

Free Mortgage advice& More!

Job summary

Securitas UK in the Midlands is seeking a Protective Services Development Manager to lead growth across the region. You will manage an established portfolio, develop new business, and build trusted client relationships through strategic account management and cross-selling.

You’ll work with Branch Operations Managers, shape local commercial plans, negotiate pricing, and drive innovative security solutions while delivering long-term value and excellent customer experience.

Qualifications

• Proven track record in a high-performing, client-facing sales or account management role.
• Strong ability to build trust quickly through communication and credibility.
• Excellent commercial awareness with margins, forecasting and growth experience.
• Ability to translate technical services into clear business benefits.
• Experience presenting to stakeholders.
• Minimum of 3 years’ experience within a commercial environment.

Responsibilities

• Drive Commercial Growth: Lead the development of new business opportunities and actively manage existing client portfolios to deliver year-on-year profitable growth.
• Account Management: Build deep relationships with clients, understand their business objectives, and deliver tailored security solutions that evolve with their needs.
• P&L Ownership: Share responsibility for branch financial performance, including revenue, margin, and profitability targets.
• Innovate and Transform: Identify opportunities to upsell, cross-sell, and transform traditional services into intelligent, integrated solutions.
• Client Engagement: Conduct regular client reviews, KPI/SLA meetings, and strategic planning sessions to ensure alignment and satisfaction.
• Market Intelligence: Monitor competitors, gather local market insights, and use data to inform commercial strategies and service improvements.
• Collaborative Leadership: Work closely with operations and commercial teams to ensure seamless service delivery and client retention.
• Sales Strategy Execution: Design and implement local commercial plans, lead price negotiations, and manage transformation pipelines.
• Risk-Based Evaluation: Continuously assess service provision and propose alternative models to enhance efficiency and profitability.
• Customer Experience Excellence: Champion client-centricity by identifying solution gaps and driving innovation to meet evolving market needs.

Skills

Account management

Sales

Client relationships

Commercial awareness

Communication skills

Strategic thinking

Negotiation

Job description

Location: Covering All Midlands (Hybrid Remote with Regular Client Visits)
Pay: £62,000 + Car Allowance + Commission + Quarterly & Annual Bonus!
Hours: Permanent | Full Time | 37.5 hours per week

Learning & Development: From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes all house in our brand-new employee benefits app, STRIVE!

Grade: H

Explore your purpose. To See a Different World!

At Securitas, we're transforming the future of security through innovation, technology, and exceptional client partnerships. We're looking for an ambitious Protective Services Development Manager to drive growth across the Midlands and surrounding areas.

This is the perfect opportunity for a commercially driven relationship-builder who thrives on growing existing accounts while identifying and winning new business opportunities. You'll take ownership of an established portfolio, building trusted client relationships, uncovering opportunities to enhance services, and delivering long-term value through strategic account management and cross-selling.

Working closely with local Branch Operations Managers, you'll also develop new business across your region, engaging decision-makers, understanding customer challenges, and creating tailored security solutions that make a real difference.

We're looking for someone who combines outstanding account management skills with the confidence and drive to open doors, create opportunities, and deliver results. If you're energised by building relationships, driving growth, and making a genuine impact, we'd love to hear from you. Although Security Knowledge is desirable, we are really looking for expertise cross industry.

Join Securitas as a Protective Services Development Manager and See a Different World.

Benefits: Ranging from -

• Single Cover Health Care
• 3x Salary Life Assurance
• 25 Days Holiday + 8 Bank Holidays.
• Cycle 2 Work Scheme.
• Free Mortgage advice& More!

Job Description

What you'll be doing:

• Drive Commercial Growth: Lead the development of new business opportunities and actively manage existing client portfolios to deliver year-on-year profitable growth.
• Account Management: Build deep relationships with clients, understand their business objectives, and deliver tailored security solutions that evolve with their needs.
• P&L Ownership: Share responsibility for branch financial performance, including revenue, margin, and profitability targets.
• Innovate and Transform: Identify opportunities to upsell, cross-sell, and transform traditional services into intelligent, integrated solutions.
• Client Engagement: Conduct regular client reviews, KPI/SLA meetings, and strategic planning sessions to ensure alignment and satisfaction.
• Market Intelligence: Monitor competitors, gather local market insights, and use data to inform commercial strategies and service improvements.
• Collaborative Leadership: Work closely with operations and commercial teams to ensure seamless service delivery and client retention.
• Sales Strategy Execution: Design and implement local commercial plans, lead price negotiations, and manage transformation pipelines.
• Risk-Based Evaluation: Continuously assess service provision and propose alternative models to enhance efficiency and profitability.
• Customer Experience Excellence: Champion client-centricity by identifying solution gaps and driving innovation to meet evolving market needs.

Please note -The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you

requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

Qualifications

What we’re looking for:

We’re looking for someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have:

• Proven track record in a high‑performing, client‑facing sales or account management role.
• Demonstrated ability to build trust quickly through credibility, communication skills, and authenticity.
• Exceptional commercial awareness with experience in managing margins, forecasting, and business growth strategies.
• Ability to translate technical service offerings into clear, meaningful business benefits for clients.
• Excellent written and verbal communication skills, including experience presenting to stakeholders.
• Client‑centric mindset with a commitment to service excellence and long‑term relationship building.
• Strong organisational skills with the ability to manage a busy pipeline and meet deadlines.
• Resilient, proactive, and solutions‑focused approach with a positive bounce‑back mindset.
• Experience working collaboratively across operational and commercial functions.
• Attention to detail with the ability to identify risks and drive continuous improvement.
• Minimum of 3 years’ experiencewithin a commercial environment. (desirable)

Additional Information

See a different world with Securitas UK

Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.

At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:

• Opportunity – Seeing potential in every person
• People – Putting people at the heart of what we do
• Purpose – Making your world a safer place

So what happens next?

Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.

Creating spaces for you to belong

We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.

Ready to see a rewarding world?

From day one, you'll have access to a range of benefits, including:

• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).

Keen to take the next step...

Join a team that values your contribution, supports your growth and helps you build a rewarding career.