Property Services Coordinator

hireful; Peterborough; Hybrid; GBP 29,000; Full time

Job summary

A housing organization is seeking a Property Services Coordinator in Peterborough. The role involves maintaining the Damp & Mould tracker, overseeing cases end-to-end, and collaborating with team members. Ideal candidates should be proficient in Excel and committed to delivering excellent customer service. The position offers a salary of £28,115 per annum, with various benefits including generous time off and health support. This hybrid role requires individuals who are organized and eager to contribute to positive outcomes for customers.

Benefits

28 days holiday plus bank holidays

Health & wellbeing support

Financial perks

Future-focused benefits

Family-friendly policies

Career development opportunities

Qualifications

• Excellent data management and reporting skills are required.
• Candidates should be comfortable managing tasks from start to finish.
• A commitment to accuracy and accountability is essential.

Responsibilities

• Maintain and develop the Damp & Mould tracker.
• Oversee cases from start to finish with attention to priorities.
• Produce meaningful reports using data from Excel.

Skills

Good working knowledge of Excel

Organised and curious

Strong communication skills

Problem-solving abilities

Job description

A place to make things happen.

Location: Peterborough, Hybrid, office based 2-3 days a week

Salary: £28,115 per annum

Hours: 12 month fixed term contract, 35 hours per week, Monday – Friday 9am to 5pm

They believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything they do and inspires them to go above and beyond for their customers. They pride themselves in understanding their needs and delivering the best customer service, every time.

They’re also proud to be at the forefront of change. They’re on a journey of transformation, finding new ways to support their customers - and their people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you with their organisation.

Help Them Provide Safe, Healthy Homes for Everyone

Our client is looking for someone who enjoys working with data, managing processes end‑to‑end, and contributing to services that make a real difference. If you’re confident with Excel, naturally organised, and motivated by helping others – they'd love to hear from you.

Their focus on damp and mould has increased significantly following Awaab’s Law, and they’re committed to providing homes that are safe, healthy, and comfortable for every customer. This role plays an important part in making that happen.

As their Property Services Coordinator, you will:

• Maintain and develop the Damp & Mould tracker, ensuring information is accurate, clear, and up to date
• Oversee cases from start to finish, helping the team stay on top of priorities and deadlines
• Work confidently with Excel, using data to produce meaningful reports and highlight trends
• Collaborate closely with Building Services Managers and colleagues across the organisation
• Provide supportive customer contact, including follow‑up calls and updates
• Help improve the way we work, identifying opportunities to strengthen processes and communication
• Contribute to service improvements that support healthier homes and positive customer experiences

Salary

The spot salary for this post is £28,115 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Have good working knowledge of Excel and enjoy working with data
• Are organised, curious, and comfortable managing tasks from beginning to end
• Take initiative and are confident owning your work
• A commitment to accuracy and accountability
• The ability to prioritise in a busy environment while supporting others
• Communicate clearly and respectfully with customers and colleagues
• Enjoy problem‑solving and continuous improvement
• Care about delivering a fair, consistent and positive service for everyone

And because they believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – they'll help you grow and succeed.

This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.

Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license.

Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Property Services Management, Facility Manager, Building Manager, Property Maintenance Coordinator etc.

REF-226 306