Property Services and Operational Manager (West Bromwich)

Adullam Homes; West Bromwich; On-site; GBP 36,000; Full time

Job summary

A reputable housing association in the UK seeks a Property Services and Operational Manager to lead service delivery and operational performance. The successful candidate will manage budgets, oversee property and staffing, and enhance service development in line with the organization's objectives. This role requires experience in team management and financial oversight, and offers competitive annual leave and benefits.

Benefits

25 days annual leave plus bank holidays

Training and career advancement opportunities

Discounted goods and services

Group Personal Pension Plan

Access to Thrive app

Access to health rewards

Life Assurance

Wellbeing programmes

Qualifications

• Proven experience in managing operational services within a property context.
• Strong understanding of budget and financial management.
• Experience with diverse team leadership.

Responsibilities

• Lead and manage the performance delivery of the service.
• Accountable for budget and staffing decisions.
• Ensure alignment with the Association's values and culture.

Skills

Leadership

Budget management

Service development

Team management

Job description

Job Details

Title: Property Services and Operational Manager

Location: B70 9LS, West Bromwich, West Midlands, UK; Office in Birmingham

Salary: £35,875 per annum (dependent on experience for 37.5 hours per week)

Purpose of the Role

To lead, manage, and take accountability for the delivery of effective performance and the overall direction of the Service, including budget, property, voids, staffing and service development, in accordance with the Association’s Asset Based Approach, Statement of Purpose and business objectives. You will be expected to contribute to the maintenance and development of the Association’s values, culture and ethos.

Benefits

• Competitive Annual Leave: 25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance prorated for part‑time employees.
• Training and career advancement opportunities.
• Discounted goods and services.
• Group Personal Pension Plan.
• Access to Thrive app.
• Access to Westfield Health and Westfield Rewards / Discounts.
• Access to Blue Light Card.
• Life Assurance (4× basic annual salary from the start of employment).
• Multidimensional wellbeing programmes and family‑friendly policies for staff.
• Refer a friend policy.

Equality, Diversity and Inclusion

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability or any other protected characteristic. This starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers and workers to share this commitment.

The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide visa sponsorships.

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