Property Sales Progressor - Customer Service

Simplify Group; United Kingdom; Remote; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company Pension

Life Assurance

Bonus Scheme

25 days holiday plus 8 public holidays

Free conveyancing legals

GP 24-hour service

Retail discounts

Job summary

Simplify Group is looking for a Property Sales Progressor in St. Ives, Cambridgeshire. Salary is £28,237.00 plus bonus, with an OTE around £31,000.

You’ll join a busy team, handling property cases, updating clients and partners, and helping to keep transactions on track in a supportive office environment. Ideal candidates have experience in property, sales or customer service, a confident, team-focused approach, and proficient Microsoft Office skills, especially Excel.

Qualifications

• Experience in property, sales or customer service is required.
• Engaging personality and customer-focused mindset.
• Comfortable using Microsoft Excel and Office in a busy environment.

Responsibilities

• Manage own caseload of properties to a high standard.
• Liaise with clients, beneficiaries and partners and update progress on each transaction.
• Chase estate agents and mortgage offers and encourage timely actions.
• Provide troubleshooting and customer care to keep transactions smooth.

Skills

Customer service

Sales

Relationship building

Problem solving

Team player

Tools

Microsoft Excel

Microsoft Office

Job description

PROPERTY SALES PROGRESSOR - CUSTOMER SERVICE

Salary: £28,237.00 + Bonus (circa £31,000.00 OTE)

Location: St. Ives, Cambridgeshire

Ambitious and driven? Bags of personality? Want to work with a growing team with the support to get things done?

Experience of working within either the Property industry and/or within a Sales or Customer Service role?

Come and join in the fun at Move With Us!

BENEFITS

Competitive Salary of £28,237.00 + bonus (circa £31,000.00 OTE), a friendly and modern office in beautiful surroundings, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell Holiday, Company Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Retail Discounts Plus Many More!

WHAT YOU’LL BE DOING

You’ll be a joining us as a fundamental member of the PropertySales Progressor team with activities as follows:

• Managing your own caseload of properties to a high standard
• Liaising with, looking after,and constantly updating our clients, beneficiaries and business partners with the progress of each transaction
• Chasing estate agents and mortgage offers, checking chains and encouraging buyers and clients to do what they need to do
• Troubleshooting and customer care, ensuring transactions are as smooth as possible

OUR HIRING PROCESS:

1. You’ve checked out our job ad

1. It’s gathered your interest and you’ve applied using our easy application process

1. If selected, you come meet our lovely team and we discuss the finer details

2. If successful, we make the offer and get the ball rolling

3. Once in post you can recommend yourfriends come on over andearn a sweet referral bonus – for each one!

REQUIREMENTS

And now for the nitty gritty:

Although thispost does not have any pre-requisite qualifications, we do still needcandidates to haveprevious work experience in either the property industry, sales, or customer service, as a foundation to build on from.

You’ll need to have an engaging personality, be customer focused and keen to build relationships with your clients,and have lots of confidence and enthusiasm.

You will enjoy solving problems, thinking on your feet, and thrive in a busy environment where you will be afforded every opportunity to shine!

As such you will need to show commitment and have ambition to succeed, as once you are through the door and up to speed, the opportunities to progress and develop are almost limitless for those who want them. You will also need to be well versed and experienced with Microsoft Office, especially Excel, as this is used heavily within this department.

Whilst able to operate independently, you will also need to be a team player and willing to support your colleagues as needed to deliver results. As such your bonus will be influenced by the success of the team and not just individual performance.

OUR PEOPLE

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

ABOUT US

Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.