Property Sales Progressor

ACCENT housing; Peterborough; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Generous holidays

Health & wellbeing plan

Car leasing option

Pension scheme

Job summary

ACCENT housing in Peterborough is hiring a Property Sales Progressor to work with Sales Advisors and coordinate across new-build, resale and shared ownership homes. You’ll guide customers, solicitors and stakeholders from reservation through to exchange, delivering a smooth pathway to homeownership.

The role is permanent, 35 hours per week, hybrid working, with a salary of £30,152 per annum. A proactive, customer‑focused mindset and knowledge of conveyancing will help you hit targets and grow

Qualifications

• Proven experience in a sales environment within the housing or property sector.
• You take initiative, reaching out to customers by phone to resolve queries, build trust, and deliver excellent service.
• Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Proficient in Microsoft Office, including Word, Excel, and Outlook, and experience in maintaining accurate database records.
• Excellent communication skills, both written and verbal, with the ability to build positive relationships with customers and external stakeholders.
• Knowledge of the conveyancing process.

Responsibilities

• Coordinate with customers, solicitors and stakeholders to keep transactions on track from reservation to exchange.
• Work closely with Sales Advisors to ensure smooth, efficient transactions across new-build, resale, and shared ownership homes.
• Assist in meeting targets and delivering a seamless customer experience.

Skills

Sales experience

Tools

Microsoft Office

Word

Excel

Outlook

Job description

A place to make things happen

Location: Peterborough, Hybrid

Salary: £30,152 per annum

Permanent, 35 hours per week, Monday – Friday 9am to 5pm

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.

About the role

As a Property Sales Progressor, you’ll work closely with Sales Advisors to ensure smooth, efficient transactions across new-build, resale, and shared ownership homes. From reservation to exchange, you’ll coordinate with customers, solicitors, and stakeholders to keep everything on track.

Your organisation, proactive mindset, and commitment to great service will be key to meeting targets and delivering a seamless customer experience. Experience in housing or secondary sales processes - such as staircasing, Right to Buy/Acquire, or remortgaging - would be a bonus, helping you hit the ground running.

What’s in it for you?

• Satisfying Work: We’ve helped over 200 people move into their new homes this year and you will play a vital role in supporting the process while enjoying the variety of a fast-moving role.
• Targets & Rewards: Progress sales through to completion in 60 days, and with a strong build pipeline, you’ll enjoy a continuous flow of customers to support.
• Customer Relationships: Get to know your customers personally, providing a seamless experience as you guide them through the process and facilitate their next steps in homeownership.
• Great Career Step: This is an excellent opportunity to build your career in Property Sales with a company that values your contributions.

Salary

The salary for the Property Sales Progressor is £30,152 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• Proven experience in a sales environment within the housing or property sector.
• You take initiative, reaching out to customers by phone to resolve queries, build trust, and deliver excellent service.
• Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Proficient in Microsoft Office, including Word, Excel, and Outlook, and experience in maintaining accurate database records.
• Excellent communication skills, both written and verbal, with the ability to build positive relationships with customers and external stakeholders.
• Knowledge of the conveyancing process.
• A proactive attitude, with a commitment to providing exceptional customer service and meeting performance targets.

Property Sales Progressor Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned date: 2nd October via Teams

Stage 2: A Place to Show Your Strengths

A roles related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.

Planned date: 8th October at our Peterborough office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.