Property Manager - Chelsea

James & Partners; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prestigious property firm in Chelsea is seeking a Property Manager to oversee a boutique portfolio of luxury homes for high-net-worth clients. The role requires exceptional service delivery, managing property inspections, maintenance coordination, and tenancy management with precision. Candidates should have experience in Prime Central London properties and be ARLA-qualified or working towards this. The position starts fully office-based for onboarding, transitioning to a hybrid model after the first year.

Qualifications

• Experience managing properties within Prime Central London is highly desirable.
• ARLA-qualified or working towards this is preferred.
• Experience managing UHNW client relationships with discretion and professionalism.

Responsibilities

• Manage a small, high-value property portfolio with exceptional service.
• Act as the main point of contact for UHNW clients.
• Coordinate maintenance and repairs with professionalism.
• Conduct regular property inspections to maintain standards.
• Handle tenancy management and associated administration.

Skills

Organisational skills

Discretion

Communication skills

Attention to detail

Education

ARLA qualification or working towards

Job description

Location: Chelsea

Salary: £35,000 basic (approx.)

Hours: Full-time, office-based for the first year; hybrid (2 days WFH) thereafter

About the Brand

We are proud to be partnering with a prestigious property firm located in the heart of Chelsea. This company is recognised for managing a carefully curated, small portfolio of luxury homes owned by UHNW clients. Their reputation is built on discretion, exceptional service standards, and long-standing relationships within the Prime Central London market.

This is an ideal environment for someone who thrives in a refined, detail-focused setting where quality of service is valued above volume.

The Opportunity

This position offers an exceptional opportunity to manage a boutique portfolio of prime Chelsea properties. Working closely with discerning, high-net-worth clients, you will be expected to deliver a white-glove level of service while maintaining strong operational standards.

The first year will be fully office-based to ensure comprehensive onboarding, training, and exposure to the company's service ethos. After that, the role transitions into a flexible hybrid model with two days working from home.

Key Responsibilities

• Manage a small, high-value property portfolio, ensuring an exceptional standard of service.
• Act as the main point of contact for UHNW clients, providing a discreet, solutions-oriented approach.
• Coordinate and oversee maintenance, repairs, and contractor activity with precision and professionalism.
• Conduct regular property inspections, ensuring standards are maintained at all times.
• Handle tenancy management including renewals, compliance, and associated administration.
• Maintain accurate documentation and uphold the company's meticulous service expectations.
• Collaborate with a close-knit team that values communication, trust, and consistent delivery.

What's on Offer

• Salary: £35,000 basic + (Negotiable on experience)
• Working Pattern: Year 1: Fully office-based for training and integration; Year 2 onwards: Hybrid with two days WFH
• Exposure to Prime Central London property management at a luxury level
• Boutique portfolio size ensuring quality over quantity
• High-performing but supportive team that values customer care and long-term client relationships

About You

• Experience managing properties within Prime Central London (highly desirable)
• ARLA-qualified or working towards this (preferred)
• Confident managing UHNW client relationships with discretion and professionalism
• Exceptional organisational skills with strong attention to detail
• A polished communicator who delivers solutions quickly and calmly
• Thrives in a quality-led, service-focused setting rather than a high-volume environment