Property Manager

Trinity Property Group; Shefford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading property management firm is seeking a Property Manager to oversee developments in the Buckinghamshire/Bedfordshire area. The ideal candidate will have over 3 years in residential property management, excellent customer service skills, and must hold a full UK driving license. This role offers a competitive salary, flexible working options, and various benefits including annual leave and personal development support.

Benefits

24 days annual leave plus bank holidays

Pension

Discounts on shopping and services

Employee Assistance Programme

Hybrid and flexible work opportunities

Financial support for personal development

Opportunities for career growth

Recognition incentives

Employee Referral Scheme

Qualifications

• At least 3 years' experience in the residential property management sector.
• Understanding of Building Safety Act 2023 and Fire Safety regulations.
• Must have a full UK driving license.
• Previous experience of contract management.

Responsibilities

• Carry out development inspections to meet responsibilities.
• Manage customer relationships and address queries.
• Liaise with Accounts for financial management.
• Ensure quality of work by contractors.

Skills

Residential property management experience

Customer service skills

Communication skills

Budgeting and account management

Attention to detail

Education

ATPI qualification (desirable)

Tools

Microsoft packages

Job description

Overview

The role of Property Manager is responsible for the day to day management of a portfolio of developments in and around Buckinghamshire/Bedfordshire. Key responsibilities and tasks include:

Responsibilities

• Carry out development inspections as necessary to ensure the Company's responsibilities are met.
• Proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
• Effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
• Ensuring customer complaints are resolved effectively and in a timely manner.
• Liaise with our Accounts department to ensure accurate financial management of the development.
• Source, appoint and manage competent tradespersons to undertake works across the portfolio.
• Ensure all works undertaken by contractors are of suitable quality and cost effective.
• Ensure all Health & Safety and Industry legislation is adhered to.

Qualifications

• At least 3 years' experience in the residential property management sector.
• ATPI qualified (desirable).
• An understanding of the Building Safety Act 2023 and Fire Safety regulations.
• A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
• A proven track record of budgeting and account management.
• Must have a full UK driving license.
• Must have intermediate computer skills in Microsoft packages.
• Previous experience of contract management.
• Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
• Attention to detail, whilst having the ability to keep perspective and make informed decisions.

About Trinity

Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits

• We value and promote a positive work-life balance. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:
• 24 days annual leave plus bank holidays for work-life balance.
• Pension
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Employee Referral Scheme for potential bonuses.