Property Maintenance Scheduler | Trades & Repairs Planner

Sellick Partnership; Ashby-de-la-Zouch; On-site; GBP 22,041 - 26,174; Part time

Job summary

Sellick Partnership is recruiting a Property Maintenance Administrator for our Leicestershire-based client on an initial temporary basis. The role involves planning and scheduling tradespeople, using CRM systems, and ensuring timely repairs and excellent customer care.

You will coordinate with Gas Engineers, Joiners, Plumbers, Electricians and other construction professionals, balancing geographical locations and residents' needs. Experience with damp and mould reports is desirable.

Qualifications

• Experience planning/scheduling tradespeople in a Construction/NHS/New Build or Social Housing setting.
• Used CRM systems and MS Office packages.
• Experience dealing with Damp and Mould (Desired).

Responsibilities

• Schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other construction professionals using databases and CRM.
• Understand construction skillsets and locations to effectively book works for residents.
• Follow up repairs raised by customers and jobs with multiple visits, cancellations or no access.
• Support the delivery of an excellent customer care service.
• Respond to emergency property repairs in a calm manner.
• Deal with property maintenance complaints and refer to the wider team.

Skills

Planning scheduling

Customer service

Attention to detail

Tools

CRM systems

MS Office

Job description

Sellick Partnership is recruiting a Property Maintenance Administrator for our Leicestershire-based client on an initial temporary basis. The role involves planning and scheduling tradespeople, using CRM systems, and ensuring timely repairs and excellent customer care.

You will coordinate with Gas Engineers, Joiners, Plumbers, Electricians and other construction professionals, balancing geographical locations and residents' needs. Experience with damp and mould reports is desirable.