Damp & Mould Repairs Scheduler (Temp to Perm)

Sellick Partnership; Cannock; On-site; GBP 37,608,000 - 47,428,000; Full time

Job summary

Sellick Partnership is recruiting a Repairs Scheduler for a Cannock location. The role supports the Senior Administrator Supervisor and focuses on damp and mould repairs, ensuring jobs are raised and closed accurately for day-to-day repairs and contractors, in line with policies and contracts.

The post is temporary with potential to become permanent, and involves coordinating with tenants, inspectors, and contractors to ensure timely, compliant resolutions in line with Awaab's Law requirements.

Qualifications

• Customer queries handling via phone, email, website or other departments.
• Experience with MRI software or similar maintenance/works order systems.
• Ability to correctly allocate trades and schedule codes.
• Strong organisational skills and attention to detail.

Responsibilities

• Respond to customer queries via telephone, email, website or other departments.
• Using MRI software systems, raise orders for planned and reactive maintenance work to the housing stock and associated buildings.
• Ensure all jobs assigned correctly to contractors or DLO as appropriate, in line with the Repairs Policy and within SLA's.
• Review any jobs from all booking pots to ensure accurate information recorded with regards to trade allocated to jobs, time allocated to job and Schedule of rate codes.

Job description

Sellick Partnership is recruiting a Repairs Scheduler for a Cannock location. The role supports the Senior Administrator Supervisor and focuses on damp and mould repairs, ensuring jobs are raised and closed accurately for day-to-day repairs and contractors, in line with policies and contracts.

The post is temporary with potential to become permanent, and involves coordinating with tenants, inspectors, and contractors to ensure timely, compliant resolutions in line with Awaab's Law requirements.