Damp & Mould Repairs Coordinator – Admin & Scheduling Lead

Sellick Partnership; South Derbyshire; On-site; GBP 19,000 - 24,000; Full time

Job summary

Sellick Partnership are recruiting a Repairs Coordinator for a housing association in Swadlincote. The role supports the Senior Administrator Supervisor and focuses on damp and mould repairs, coordinating planned and reactive maintenance using MRI software and ensuring SLA compliance.

This temporary position offers an hourly rate of £14.00–£17.76 and could lead to a permanent role. You will liaise with tenants, inspectors and contractors to schedule and track cases, contributing to compliance

Qualifications

• Experience coordinating administrative tasks in housing or facilities management.
• Ability to handle customer queries via multiple channels including phone and email.
• Strong communication and organisational skills to manage multiple stakeholders.

Responsibilities

• Respond to customer queries via telephone, email, website or from other departments as required.
• Using MRI software systems, raise orders for planned and reactive maintenance work to the housing stock and associated buildings.
• Ensure all jobs assigned correctly to contractors or DLO as appropriate, in line with the Repairs Policy and within SLAs.
• Review any jobs from all booking pots to ensure accurate information recorded with regards to trade allocated to jobs, time allocated to job and Schedule of rate codes.
• Coordinate and administer damp and mould repairs, scheduling and tracking cases with tenants, inspectors and contractors to ensure timely resolution.

Skills

Administrative coordination

Customer queries handling

Clear communication

Scheduling

Tools

MRI software

Job description

Sellick Partnership are recruiting a Repairs Coordinator for a housing association in Swadlincote. The role supports the Senior Administrator Supervisor and focuses on damp and mould repairs, coordinating planned and reactive maintenance using MRI software and ensuring SLA compliance.

This temporary position offers an hourly rate of £14.00–£17.76 and could lead to a permanent role. You will liaise with tenants, inspectors and contractors to schedule and track cases, contributing to compliance