Repairs Planner / Scheduler

Graham Rose; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

Graham Rose in London is seeking an experienced Repairs Scheduler to join our maintenance team at the Merton office. You will be responsible for coordinating repairs, bookings, and diaries to keep operatives productive and projects on track.

The ideal candidate will have planning/scheduling experience, strong IT skills, and excellent communication. This role offers an opportunity to grow within a well-established contractor.

Qualifications

• Planning/scheduling experience.
• Social housing/property maintenance experience.
• IT literate; Microsoft packages; training on bespoke in-house system.
• Excellent written and verbal communication skills.

Responsibilities

• First point of contact for customers to report repairs or defects.
• Schedule operatives' work and book appointments, including follow-on works.
• Coordinate with clients, surveyors, operatives throughout the works, including client meetings.

Skills

Scheduling experience

IT literate

Communication skills

Telephone manner

Customer service

Social housing experience

Microsoft Office

In-house scheduling system

Tools

Microsoft Office

In-house scheduling system

Job description

Position: Repairs Scheduler

Location: Merton

Salary: 28-30k depending on experience

The role:

We are currently recruiting an experienced repairs/maintenance scheduler for a well established maintenance contractor for their Merton office. This is an exciting opportunity to become an integral part of a thriving repairs team, with excellent opportunity to grow and progress within the role.

Duties include:

• First point of contact for customers to report required repairs or defects.
• Scheduling operatives' work, booking appointments, including follow on works.
• Working with clients, suveryors, operatives throughout the works, through to completion, including client meetings where required.
• Managing operatives’ diaries to ensure that theyre are productive.

The ideal candidate will have:

• Planning/scheduling experience.
• Social housing/property maintenance experience.
• IT literate- Microsoft packages, training will be provided on bespoke in house system
• Exellent communication skills, both written and verbal.
• Confident telephone manner, good customer service skills.