Property Maintenance Administrator

Sellick Partnership; Ashby-de-la-Zouch; On-site; GBP 22,041 - 26,174; Part time

Job summary

Sellick Partnership is recruiting a Property Maintenance Administrator for our Leicestershire-based client on an initial temporary basis. The role involves planning and scheduling tradespeople, using CRM systems, and ensuring timely repairs and excellent customer care.

You will coordinate with Gas Engineers, Joiners, Plumbers, Electricians and other construction professionals, balancing geographical locations and residents' needs. Experience with damp and mould reports is desirable.

Qualifications

• Experience planning/scheduling tradespeople in a Construction/NHS/New Build or Social Housing setting.
• Used CRM systems and MS Office packages.
• Experience dealing with Damp and Mould (Desired).

Responsibilities

• Schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other construction professionals using databases and CRM.
• Understand construction skillsets and locations to effectively book works for residents.
• Follow up repairs raised by customers and jobs with multiple visits, cancellations or no access.
• Support the delivery of an excellent customer care service.
• Respond to emergency property repairs in a calm manner.
• Deal with property maintenance complaints and refer to the wider team.

Skills

Planning scheduling

Customer service

Attention to detail

Tools

CRM systems

MS Office

Job description

Property Maintenance Administrator

Narborough, Leicestershire

£16.90 - 18.86 Umbrella

4-6 Months, Temporary

Do you have experience in planning/scheduling engineers? Sellick Partnership Ltd are currently recruiting for an experienced despatcher who will join our Leicestershire based client on an initial temporary basis

Daily duties of the Property Maintenance Administrator consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Supporting the delivery of an excellent customer care service
• Responding to emergency property repairs in a calm manner
• Dealing with property maintenance complaints and referring to wider team

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling tradespeople in a Construction/NHS/New Build or Social Housing setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mould (Desired)

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.