Project Support Officer

National Highways; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading infrastructure management company in the UK seeks a Project Support Officer to assist in capital investment projects. You will provide comprehensive support in project management, ensuring compliance and quality throughout. The ideal candidate will have excellent organizational skills, experience engaging with various stakeholders, and knowledge in project management. The role offers hybrid working, a competitive salary, and numerous benefits including a pension scheme and annual leave that increases with service.

Benefits

Performance-related bonus

Contributory pension scheme

Starting annual leave of 26 days

Flexible hours and hybrid working

Life assurance

Health and wellbeing support

Cycle to work scheme

Significant career development investment

Enhanced maternity and paternity leave

Access to discounts platform

Paid volunteer leave

Qualifications

• Proven ability to manage time and prioritize deadlines effectively.
• Experience in creating and managing information and reports.
• Strong skills in engaging a wide range of stakeholders.

Responsibilities

• Provide project support for financial activities and document control.
• Develop relationships with stakeholders in the supply chain.
• Maintain quality project records per policies and procedures.

Skills

Excellent organisational skills

Good written and verbal communication

Attention to detail

Collaboration skills

Knowledge of project management

Job description

Overview

National Highways has an excellent opportunity for a Project Support Officer to join our team in Major Projects. As a Project Support Officer, you will support and enable the delivery of capital investment projects in the Major Projects directorate. The broad scope of this role encompasses the delivery and coordination of project and administrative support to a wide range of internal and external stakeholders to time, quality and within budget. Please note this position will be based from either our Bedford or Birmingham office; however travel to sites / offices throughout the region will be required.

Responsibilities

• Provide comprehensive project support for project management activities including finance, document control and scheme governance ensuring the accuracy and quality of project data and compliance.
• Develop and sustain effective working relationships with key stakeholders in National Highways and the supply chain.
• Enable and support effective information management including the maintenance of high-quality project products and records in accordance with National Highways Policies and Procedures and legal requirements.
• Support with project / programme governance and assurance requirements including stage gate assessments, independent audits, and project health checks.
• Assist with project management products including project plans, risk registers, action logs and benefits registers.

Qualifications

• Excellent organisational and time management skills with the ability to prioritise deadlines.
• Good written and verbal communications.
• Experience working with information and reports with high attention to detail and accuracy.
• Excellent collaborator with good ability to gain the involvement and engagement of a wide range of stakeholders.
• Knowledge or experience of project and/or programme management.

About National Highways

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership.

Major Projects are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth. At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon. Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to the future. Our skills span many areas from customer experts, land and property advisers to project management. We understand the potential that our road schemes can bring.

Benefits

• Basic salary, the potential for a performance related bonus.
• Contributory pension scheme with employer contribution of up to 10%.
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays).
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working.
• Life assurance of 4 times annual salary.
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines.
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel.
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience.
• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities.
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme.
• Community friendly - offering paid leave to volunteer, 3 days basic/year.

Pre-Employment Checks

• Right to work check.
• 3 year employment history references.
• DBS criminal record check.
• Social media and adverse journalism check.
• Driving licence check (if applicable).
• Fit to work questionnaire (for all), followed by a medical check (if applicable).
• Qualifications and/or professional membership check (if applicable).