Project Support Network Service Technician

Thames Water; Aylesbury; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading water utility company is seeking a Project Support Network Service Technician in Aylesbury. This role entails supporting the delivery of mains upgrade projects and assisting teams with operational reliability. Candidates should possess an interest in clean water networks and a full UK driving licence. The position offers a competitive salary, performance-related pay, and generous leave entitlements, alongside various health and wellness benefits.

Benefits

Salary between £30,000 - £37,000

24 days annual leave

Generous Pension Scheme

Performance-related pay plan

Enhanced Paternity and Maternity Leave

Health and wellbeing benefits

Qualifications

• Willingness to learn key operational tasks related to clean water networks.
• Confident in travelling to multiple sites as required.
• Understanding of Permit to Work system and procedural compliance.

Responsibilities

• Support mains upgrade projects across the Thames Valley.
• Assist with Pressure Management Maintenance.
• Respond to reactive requests from network colleagues.

Skills

Interest in clean water networks

Full UK driving licence

Understanding of health and safety standards

Job description

What you’ll be doing

as a Project Support Network Service Technician

• Supporting the delivery of mains upgrade projects across the Thames Valley, ensuring work is carried out efficiently and to a high standard.
• Assisting teams with Pressure Management Maintenance , contributing to operational reliability.
• Responding to reactive requests from network colleagues where possible, helping to resolve issues quickly and effectively.
• Carrying out inspections and checks on High Consequence Valves and High‑Risk Valves to ensure compliance with business and regulatory standards.
• Ensuring all work meets water quality standards and demonstrates an understanding of potential supply interruptions.
• Always adhering to Health & Safety policies and procedures on every site.
• Demonstrating Thames Water's core values and behaviours through collaborative, respectful, and proactive teamwork.
• Working both independently and as part of a highly organised, goal‑driven team.
• Contributing to a positive team environment and supporting the delivery of the Team Thames vision.

Essential Criteria

• An interest in, or basic understanding of, clean water networks, with the willingness to learn and perform key operational tasks.
• A full UK driving licence and confidence in travelling to multiple sites as required.
• An appreciation of health and safety standards, along with a readiness to develop a strong understanding of the Permit to Work system and the importance of procedural compliance.

The following certifications would be advantageous, though not essential, as training can be provided:

• Water Hygiene
• NRSWA (Unit 2)
• Disinfection, Sampling, and Flushing
• Valve Operations
• CALM (Customer Access Link Management)

What’s in it for you?

• Offering a salary between £30,000 - £37,000 per annum depending on skills and experience.
• Annual Leave - 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.