Project Manager - NNUH

Serco Group plc; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading public services provider is looking for an FM Project Manager in Norwich to manage a portfolio of lifecycle, capital, and minor works projects in a healthcare setting. You will take full ownership of project delivery, coordinate contractors, and ensure compliance with HTM/HBN safety standards. Strong project management and communication skills are essential. This role offers a competitive salary, comprehensive training, and a chance to contribute to vital public services.

Benefits

Competitive salary

Comprehensive training and development

Collaborative team environment

Contributory pension scheme

Qualifications

• Experience delivering Hard FM or building services projects in a contractor or client environment.
• Strong understanding of HTM/HBN requirements is desirable.
• Ability to work collaboratively and deliver high-quality outcomes.

Responsibilities

• Manage and deliver lifecycle, capital, and minor works projects.
• Coordinate contractors and oversee compliance and safety standards.
• Produce regular stakeholder updates and chair progress meetings.

Skills

Project management

Communication

Organisational skills

Problem-solving

Education

Degree/diploma in Building Services, Construction, or Engineering

HNC/HND in relevant field

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Band 4: Permanent, Full Time

At Serco, we deliver essential public services that make a difference every day. Our Hard FM teams keep critical environments running safely and efficiently - ensuring hospitals can operate seamlessly and patients receive the care they deserve.

We're looking for a FM Project Manager to manage and deliver a portfolio of lifecycle, capital and minor works projects across a busy healthcare site. From multimillion-pound schemes to small upgrades, you will ensure every project is delivered professionally, safely, and with minimal disruption to clinical operations.

The role

As the FM Project Manager, you will take full ownership of project delivery-from initiation and planning through to handover and cost recovery. You'll coordinate contractors, oversee compliance, manage access and permits, and ensure works are carried out to the highest standards.

Working closely with Serco colleagues, Estates teams, contractors, and the Hospital Trust, you'll plan activities, communicate progress, manage risks, and ensure successful outcomes that support our operational and contractual requirements.

What you'll do

• Deliver a range of Hard FM projects, from major schemes to minor works.
• Manage lifecycle works, asset information, cost estimates, and annual programme planning.
• Lead contractor inductions, access arrangements, isolations, and Permit to Work processes.
• Chair pre-start meetings, progress reviews, and produce regular stakeholder updates.
• Monitor on-site works, resolve issues, and ensure minimal disruption to clinical areas.
• Oversee testing, commissioning, handover documentation, and O&M manual submission.
• Manage project budgets, pricing, variations, and resource procurement.
• Ensure compliance with HTM/HBN requirements and all relevant safety standards.
• Build trusted relationships with the Hospital Trust, PFI partners, and internal teams.

What you'll bring

• Degree/diploma or HNC/HND in Building Services, Construction, Mechanical/Electrical Engineering, or equivalent trade background.
• Experience delivering Hard FM or building services projects in a contractor or client environment.
• Solid project management skills across planning, cost control, risk, and stakeholder management.
• Strong understanding of HTM/HBN requirements (desirable).
• Excellent communication, organisational, and problem-solving abilities.
• A collaborative approach and commitment to delivering high-quality outcomes.

Why Serco

• Meaningful work that directly supports vital public services
• Opportunities for growth, development, and progression
• A collaborative, supportive working culture
• The chance to deliver projects that have a real impact on people and communities

What we offer

• A competitive salary and benefits package
• Comprehensive training and development opportunities
• A collaborative team environment with strong leadership
• The chance to make a real difference in the Healthcare system
• Up to 6% contributory pension scheme

All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.