Project Manager

Bytes Software Services Limited; Leatherhead; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading IT services company in Leatherhead is seeking a Project Manager to oversee the delivery of IT-related services. The ideal candidate will have experience managing customer engagements, as well as strong communication and people management skills. Responsibilities include tracking project progress, managing resources, and ensuring deliverables are met on time and within budget. Join a rapidly growing firm with opportunities for career advancement and a supportive work environment.

Benefits

Excellent training and career prospects

Modern hybrid working environment

Regular incentives and company events

Open-plan office with gym and canteen

Qualifications

• Experience managing multiple external customer engagements is essential.
• Excellent written and oral communicator is a must.
• Ability to manage project scope, timescales, and budgets effectively.
• Methodical approach with strong attention to detail.

Responsibilities

• Manage the delivery of projects from initiation to completion.
• Coordinate project resources and ensure timelines are met.
• Report project progress and manage risks accordingly.
• Facilitate workshops and document customer requirements.

Skills

Project management

Communication skills

People management

Time management

Education

Prince 2 certification or equivalent

Tools

Microsoft Project

Job description

Overview

Utilising Bytes' standard Project Management methodology and toolsets, provide professional project management services supporting the delivery of IT-related services. Delivery resources may be internal human resources, software applications and/or external specialist contractors. For Managed Services, focus is on on-time and expedited delivery of the project through MOBILISATION and TRANSITION phases with a view to handing over to Service Delivery Leads for BAU phase delivery; for more complex projects, the Project Manager may also deliver BAU. Ownership of project timeline, reporting and effective management of risks & issues are key.

Responsibilities

• Take responsibility for the delivery of projects and customer engagements for Bytes.
• Day-to-day running of multiple projects throughout their entire life cycle.
• Business analysis and scoping of project engagements, including facilitation of workshops and documentation of customer requirements.
• Management of project plans, scope, timescales and budgets.
• Management and coordination of project resources from within Bytes, customers, delivery partners and vendors; scope and plan projects, including scheduling of required resources through the project office.
• Manage tasks allocated to internal and external individuals involved in the project delivery.
• Track and report project progress in-line with set customer expectations.
• Track and report project exceptions and risks / issues in-line with customer expectations.
• Ensure project stage gates are defined and met, working towards the project end goal and deliverables.
• Ensure delivery of project scope within agreed timescales and budgets.
• Provide input into technical aspects of engagements to ensure successful delivery of technical components by Bytes' Solution Consultants and/or third party resources.
• Provide input to SAM licensing consultants to ensure successful delivery of licensing, procurement and compliance management aspects of SAM engagements.
• Work with Bytes Account Managers and Service Delivery Managers to keep them informed of progress and any issues with project delivery.
• Manage and supervise project resources through a matrix management model, applying direct / hands-on management as necessary.
• Foster effective and successful team working in the project environment to ensure resources are motivated and projects delivered successfully.
• Ensure project documentation such as status reports, end of stage reports and customer signoffs are produced / obtained.

Experience & Qualifications

• Experience of managing external customer engagements, multiple projects at one time and projects using Microsoft Project. - ESSENTIAL
• Good communicator both written and oral. - ESSENTIAL
• Excellent people management and coordination skills. - ESSENTIAL
• Accreditation in, or ability to demonstrate a good understanding and practical working knowledge of a recognised project management methodology such as Prince 2. - ESSENTIAL
• Excellent time management skills. - ESSENTIAL
• Experience of working within IT/Software industry. - DESIRABLE
• Preferred experience or exposure to Software Asset Management. - DESIRABLE
• Preferred experience of working with software license management solutions. - DESIRABLE
• Preferred experience of working with infrastructure management technologies. - DESIRABLE
• Excellent communicator (Written & Oral).
• Presentable and articulate.
• Demonstrate and build confidence/credibility with customers.
• Ability to work proactively, independently and in an agile manner to achieve desired outcomes.
• Methodical and organised with an attention to detail.
• Can see big picture and think creatively.
• Enthusiastic, team player.

About Bytes / Benefits

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SMEs, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through ongoing support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation, leaving space for new team members to begin their journey. Your Future Starts Here Why Bytes?

• Over 800 staff (plans to double in size over the next 5 years)
• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin.
• Winners of an array of industry awards
• Sunday Times Top 100 Best Places to Work
• Excellent training and career prospects offered
• Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
• Supporters of 85+ charities with strong commitment to diversity and sustainability