Project Management Specialist

The Boeing Company; Crawley; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading aerospace firm in Crawley seeks a Customer Program Manager to manage customer training relations and ensure contractual commitments. The successful candidate will lead planning conferences, interface with cross-functional teams, and ensure training readiness. Ideal applicants should have a year of experience in project management, strong communication skills, and proficiency in Microsoft Office. A bachelor's degree is preferred but not essential. This position offers a competitive salary and extensive benefits, fostering a welcoming and inclusive workplace.

Benefits

Competitive salary and annual incentives

Continuous learning opportunities

Excellent parental leave options

Pension plan with employer contribution

23 days plus UK public holidays

Qualifications

• 1+ years of experience in cross-functional leadership and problem solving.
• Experience managing dynamic, fast-paced projects.
• Proficiency in using Microsoft Office applications.

Responsibilities

• Serve as the main point of contact for customer training.
• Ensure optimization of Maintenance and Flight training resources.
• Lead training planning conferences to track customer requirements.

Skills

Cross-functional leadership

Collaborative problem solving

Critical thinking

Written and verbal communication

Strategic planning

Microsoft Office proficiency

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Training Solutions is dedicated to the development of capable and resilient commercial aviation professionals. Our training products are trusted worldwide and backed by Boeing’s experience, knowledge, and research to increase learning efficacy and enhance aviation safety. With seven global training campuses Boeing Flight Training provides airlines with a comprehensive course offering, regulatory approval, and the flexibility to train their aviation professionals to a higher standard and equip them with the tools they need to safely and proficiently operate Boeing aircraft.

The Boeing Company is seeking a Customer Program Manager (Project Management Specialist) to manage customer relations by ensuring contractual Flight and Maintenance training commitments and expectations are properly defined and delivered. This is a full‑time role based at our Gatwick Training Campus in Crawley.

Position Responsibilities:

• Serve as the main point of contact for the planning of customer training to ensure a seamless customer experience.
• Responsible for ensuring global optimization and efficient utilization of the Maintenance and Flight training resources.
• Lead pro forma customer training conferences and direct sale resource planning conferences in order to obtain, plan, and track customer requirements.
• Interface with cross‑functional teams and stakeholders (Sales, Contracts, Flight Training, Records, Regulatory/Standards, Scheduling, Campus Operations, Simulator Operations, Finance, etc) to ensure training readiness and manage changes.
• Execute on capacity planning process and forecast customer demand.
• Initiate and/or participate in process improvements.
• Collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
• Report on status of customer training programs to leadership.

Basic Qualifications (Required Skills/Experience):

• 1+ years of experience in cross‑functional leadership, collaborative problem solving, critical thinking, building lasting relationships & proficiency in written and verbal communication.
• Experience in a role requiring strategic planning (project/program management).
• Experience working on dynamic, fast‑paced projects and customer requests.
• Proficiency and experience working with Microsoft Office (Excel, Word, PowerPoint).
• 1+ years of experience developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and partners.

Preferred Qualifications (Desired Skills/Experience):

• Background and domain knowledge in one or more of Aviation, Aerospace and/or Airline Operations.
• Bachelor's degree preferred but not essential

Becoming a Boeing Employee

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well‑being. Here’s a snapshot of what we offer:

• Competitive salary and annual incentive plans
• Continuous learning - you’ll develop the approach and skills to navigate whatever comes next
• Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Excellent Adoption and Parental leave options
• 23 days plus UK public holidays and a Winter Break between Christmas and New Year
• Pension Plan with up to 10% employer contribution
• Short Term Sickness: 100% pay for the first 26 weeks
• Long Term Sickness: 66.67% of annual salary from 27th week
• 6x annual salary life insurance
• Learning Together Programme to support your on‑going personal and career development
• Access to Boeing’s Well Being Programs, tool and incentives

Applications for this position will be accepted until Dec. 19, 2025

Export Control Details:

Non – US based job

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (United Kingdom)

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.