Sales Project Coordinator

Benx Façades; Stoke-on-Trent; On-site; GBP 27,000 - 29,000; Full time

Job summary

Benx Façades, Stoke-on-Trent, is seeking a motivated Project Coordinator to join our Sales team. You will support Regional Sales Managers, coordinate projects from order to completion, and act as a central point of contact for customers and internal departments.

The role requires construction product knowledge, CRM/ERP experience, excellent organisation, and strong communication. Full-time hours, Monday to Friday, 8:30am-5pm. Salary negotiable between £27,000 and £29,000, depending on experience.

Qualifications

• Construction knowledge and understanding of building products and systems.
• Experience using CRM/ERP systems.
• Project coordination or project administration experience.
• Familiarity with technical documentation and project specifications.
• Understanding of the construction project lifecycle.
• Excellent organisational skills.
• Strong attention to detail.
• Ability to prioritise multiple projects.
• Excellent written and verbal communication.
• Experience coordinating multiple stakeholders.
• A proactive approach to problem solving.
• Customer-focused mindset.
• Very good IT skills.

Responsibilities

• Supporting Regional Sales Managers throughout the sales and project lifecycle.
• Coordinating customer projects from order through to completion.
• Acting as a central point of contact for customers and internal departments.
• Monitoring project progress and ensuring key milestones are achieved.
• Coordinating information between Sales, Technical, Customer Services, Logistics and Manufacturing.
• Preparing quotations, project documentation and customer correspondence.
• Maintaining accurate CRM records and project trackers.
• Scheduling meetings and coordinating follow-up actions.
• Managing customer enquiries and ensuring timely responses.
• Identifying potential project risks or delays and escalating where appropriate.
• Producing reports and updates for the Sales leadership team.
• Supporting continuous improvement of project processes.

Job description

Salary negotiable between £27,000.00 - £29,000.00 (depending on experience)

Full Time (Monday-Friday 8:30am-5pm)

The Benx Group of companies - a leading manufacturer and supplier of specialist building materials, supplying innovative products, systems, and services to the building facades sector - is seeking to appoint a motivated and skilled Project Coordinator to join our Sales department based in Stoke.

Key responsibilities include:

• Supporting Regional Sales Managers throughout the sales and project lifecycle
• Coordinating customer projects from order through to completion
• Acting as a central point of contact for customers and internal departments
• Monitoring project progress and ensuring key milestones are achieved
• Coordinating information between Sales, Technical, Customer Services, Logistics and Manufacturing
• Preparing quotations, project documentation and customer correspondence
• Maintaining accurate CRM records and project trackers
• Scheduling meetings and coordinating follow-up actions
• Managing customer enquiries and ensuring timely responses
• Identifying potential project risks or delays and escalating where appropriate
• Producing reports and updates for the Sales leadership team
• Supporting continuous improvement of project processes

Post holder may also be required to undertake other related duties not listed in this Job Description from time to time according to the needs of the business.

Experience/knowledge required:

• Construction knowledge and understanding of building products and systems
• Experience using CRM/ERP systems
• Project coordination or project administration experience
• Familiarity with technical documentation and project specifications
• Understanding of the construction project lifecycle
• Excellent organisational skills
• Strong attention to detail
• Ability to prioritise multiple projects
• Excellent written and verbal communication
• Experience coordinating multiple stakeholders
• A proactive approach to problem solving
• Customer-focused mindset
• Very good IT skills

Qualifications and Core skills:

• GCSEs (or equivalent) including English and Maths (Grade C/4 and above)
• Previous experience in a project coordination, sales support, customer service or administrative role
• Experience using CRM/ERP systems
• IT literacy – Microsoft/Word/Excel/CAD/Rive
• Understanding of construction project lifecycle
• Understanding of building products & system build-up
• Ability to manage multiple priorities and projects while meeting deadlines
• Customer and people skills

If you feel that you meet the suitability for this role, please send a copy of your CV to Lucy Birks – HR and Fleet Coordinator via [e-mail] and we will be in touch to discuss your application.

In line with GDPR regulations please be aware that your application will be sent to the HR department at Benx Ltd and that any personal details included as part of your CV will be retained for 6 months following the advertisement of this role. If you would like further information on this or do not wish your details to be kept on file, please contact a representative at Benx Ltd directly.