Construction Project Coordinator: Drive Customer Projects & Sales

Benx Façades; Stoke-on-Trent; On-site; GBP 27,000 - 29,000; Full time

Job summary

Benx Façades, Stoke-on-Trent, is seeking a motivated Project Coordinator to join our Sales team. You will support Regional Sales Managers, coordinate projects from order to completion, and act as a central point of contact for customers and internal departments.

The role requires construction product knowledge, CRM/ERP experience, excellent organisation, and strong communication. Full-time hours, Monday to Friday, 8:30am-5pm. Salary negotiable between £27,000 and £29,000, depending on experience.

Qualifications

• Construction knowledge and understanding of building products and systems.
• Experience using CRM/ERP systems.
• Project coordination or project administration experience.
• Familiarity with technical documentation and project specifications.
• Understanding of the construction project lifecycle.
• Excellent organisational skills.
• Strong attention to detail.
• Ability to prioritise multiple projects.
• Excellent written and verbal communication.
• Experience coordinating multiple stakeholders.
• A proactive approach to problem solving.
• Customer-focused mindset.
• Very good IT skills.

Responsibilities

• Supporting Regional Sales Managers throughout the sales and project lifecycle.
• Coordinating customer projects from order through to completion.
• Acting as a central point of contact for customers and internal departments.
• Monitoring project progress and ensuring key milestones are achieved.
• Coordinating information between Sales, Technical, Customer Services, Logistics and Manufacturing.
• Preparing quotations, project documentation and customer correspondence.
• Maintaining accurate CRM records and project trackers.
• Scheduling meetings and coordinating follow-up actions.
• Managing customer enquiries and ensuring timely responses.
• Identifying potential project risks or delays and escalating where appropriate.
• Producing reports and updates for the Sales leadership team.
• Supporting continuous improvement of project processes.

Job description

Benx Façades, Stoke-on-Trent, is seeking a motivated Project Coordinator to join our Sales team. You will support Regional Sales Managers, coordinate projects from order to completion, and act as a central point of contact for customers and internal departments.

The role requires construction product knowledge, CRM/ERP experience, excellent organisation, and strong communication. Full-time hours, Monday to Friday, 8:30am-5pm. Salary negotiable between £27,000 and £29,000, depending on experience.