Project Coordinator

Critical Mass; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in digital marketing, Critical Mass seeks a Project Coordinator to join its Autumn 2025 Trailhead Cohort starting October 6, 2025. The role focuses on managing and delivering web-based solutions while fostering teamwork and innovation. Candidates should possess strong communication skills and a desire to learn and grow in the project management field.

Benefits

Global maternity and parental leave

Competitive benefits packages

Vacation and personal/sick days

Early Dismissal Fridays

Internal learning and development programs

Qualifications

• Strong verbal and written communication skills are essential.
• Experience with project budgets and schedule management preferred.
• Ability to thrive in a fast-paced, flexible environment is necessary.

Responsibilities

• Assist in development and execution of project plans.
• Contribute to process and people management innovation.
• Ensure effective communication of project information.

Skills

Communication

Interpersonal Skills

Multi-tasking

Teamwork

Education

Post-secondary certification or experience in a related field

Tools

Microsoft Office

Job description

The Trailhead program is the start of your epic journey at Critical Mass. During your initial 12-weeks, you will embark on a custom-built learning journey to understand what we do, who we are, and how we make award-winning work with our clients. Our goal is to integrate you into the amazing work we do here at Critical Mass, and support you as part of the team to grow your career with us!

Our Autumn 2025 Trailhead Cohort commences October 6, 2025

All applications are reviewed on a rolling basis.
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The Project Coordinator is responsible for assisting in the successful development of interactive web-based solutions, working with cross-functional, multi-project team resources to ensure solutions are delivered on time and on budget according to defined scope, timeline and cost parameters. They will assist in the development of plans, schedules and control of all project activities toward these objectives, applying technical, theoretical and managerial skills to satisfy project requirements, while building positive professional relationships.

You Will:

• Assist in development, maintenance and execution of project plans throughout the life of assigned project(s)

• Contribute to continual process and people management innovation, supporting effective delivery of solutions

• Assist in establishing clear project parameters supporting the success of all internal and client team members

• Provide and promote high standards of professionalism and leadership throughout the life of projects, both within and outside the organiation, appropriately representing Critical Mass’ business philosophies, protocols and standards

• Assist in creating and maintaining a project schedule, which defines activities, sequence, dependencies, work effort, duration and associated resource requirements

• Assist in forecasting, tracking and managing project budgets, purchase orders and invoices

• Assist in acquiring appropriate resources to meet project needs

• Assist in planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables

• Assist in identifying, analyzing, prioritizing, mitigating and communicating project risk

You Have:

• Strong computer skills, especially with Microsoft Office

• Strong written and verbal communication skills

• Ability to multi-task in a fast-paced, flexible environment

• Strong interpersonal skills

• Aptitude and desire to build skills in mediation, negotiation, diplomacy and decision making

• Aptitude and desire to learn how to manage interactive digital-based media projects

• Aptitude and desire to learn business and financial principles, including budget, schedule and resource management Demonstrated work ethic, integrity and professional conduct

• Strong teamwork, communication and interpersonal skills

• Post-secondary, certification, or experience in a related field preferred

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What We Offer:

• Global maternity and parental leave

• Competitive benefits packages

• Vacation, compassionate leave, personal/sick days, and flex days

• Access to online services for families and new parents

• Early Dismissal Friday’s (off at 3:00 PM local time every Friday)

• 13 affinity groups

• Internal learning and development programs

• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.comand us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx