programme facilitator

Ministry of Justice; Llandrindod Wells; On-site; GBP 60,000 - 80,000; Full time

Job summary

A government agency in the UK seeks a Programme Facilitator to deliver evidence-based rehabilitation interventions. You will plan and deliver tailored programmes for individuals on probation, manage group dynamics, and ensure adherence to safeguarding responsibilities. Ideal candidates should possess high literacy skills along with experience managing challenging behaviours. The role includes full-time work with comprehensive benefits, including extensive training and development opportunities.

Benefits

Annual leave: 25 days plus public holidays

Local Government Pension Scheme

Extensive training and development opportunities

Flexible benefits and paid parental leave

Qualifications

• Ability to read, understand and interpret policies, write reports and correspondence.
• Experience managing challenging behaviour from individuals with complex difficulties.
• Knowledge of safeguarding principles and sentencing for people on probation.

Responsibilities

• Plan and deliver interventions in groups or individually.
• Manage group dynamics and address problematic behaviour.
• Record attendance, feedback, and risk issues.

Skills

High level literacy skills

Confident orally in English

Managing challenging behaviour

Collaborative working

Understanding of the criminal justice system

Assessing and analysing information

Commitment to promoting equality

Working knowledge of Microsoft office

Job description

Programme Facilitator – Probation Service

Are you passionate about rehabilitation? As a Programme Facilitator you will deliver a range of evidence‑based rehabilitation interventions to people on probation, aiming to reduce re‑offending, protect the public and help offenders build constructive lives in the community.

Responsibilities, Activities & Duties

• Plan and deliver interventions in groups or individually, creating a therapeutic and safe environment that accommodates different learning styles and abilities.
• Adhere to statutory safeguarding responsibilities for children and adults and multi‑agency public protection policies.
• Manage group dynamics and address problematic behaviour to achieve learning outcomes.
• Monitor suitability, risk, safety and wellbeing throughout the intervention and provide informed, evidence‑based recommendations.
• Record accurate attendance, feedback, risk issues and relevant reports to meet quality‑assurance requirements.
• Communicate progress and concerns to Probation Practitioners, courts and other stakeholder agencies.
• Deliver workshops and briefings to Probation staff and external stakeholders on intervention content and purpose.
• Model pro‑social behaviour consistently and challenge anti‑social attitudes.
• Participate in video‑monitoring feedback sessions to review practice and undertake professional development.

Qualifications

Ability

• High level literacy skills – read, understand and interpret policies; write reports and correspondence.
• Confident orally in English; Welsh acceptable where specified in Wales.

Experience

• Managing challenging behaviour, including from individuals with complex social or personal difficulties.
• Collaborative working and maintaining effective team relationships.
• Understanding of the criminal justice system, safeguarding principles and sentencing for people on probation.
• Assessing and analysing information from diverse sources to make decisions.
• Commitment to promoting equality and valuing diversity.
• Working knowledge of Microsoft office suite.
• Applying new learning to improve performance.

Technical

• Complete an Assessment Centre prior to training.
• Become an Accredited Programme Facilitator by completing required training programmes.

Training & Assessment

Successful candidates will undertake a comprehensive training programme covering theory and practice of all accredited interventions, followed by a 6‑month probationary period and annual competency assessment.

Working Arrangements

Roles require travelling across a regional area and unsocial hours, including evenings and weekends. Work is full‑time (37 hours per week) with possibilities for part‑time and flexible arrangements where suitable.

Benefits

• Annual leave: 25 days (30 after five years) plus public holidays.
• Pension: Local Government Pension Scheme via Greater Manchester Pension Fund.
• Professional development: extensive training and development opportunities.
• Family‑friendly policies, flexible benefits and paid parental leave.

Equality, Diversity & Inclusion

We are committed to equality and inclusion and welcome applicants from all backgrounds. Competitive pay is based on merit with regular progression opportunities.