Programme Coordinator

QQFS (Qualitative & Quantitative Fieldwork Services); Abingdon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in digital healthcare solutions seeks a Programme Coordinator. This position involves supporting digital campaigns, ensuring project profitability, and fostering strong relationships with stakeholders. Ideal candidates will be proactive, communication-focused team players eager to enhance customer service.

Benefits

25 days annual leave

Annual bonus scheme

Employee and employer pension contributions

Medical cash plan with gym membership access

Cycle scheme

Qualifications

• Strong oral and written communication skills.
• Proactive customer service orientation.
• Ability to prioritize workload effectively.

Responsibilities

• Support delivery of global and UK digital campaigns.
• Monitor project profitability and cost management.
• Communicate effectively with stakeholders.

Skills

Communication skills

Customer service

Team player

Prioritisation

Job description

Company Description

About the business division:

This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.

Job Description

The Programme Coordinator’s aim will be to deliver first in class digital campaigns. They will also contribute to continually improving our delivery service - ensuring our programmes are profitable, our processes and procedures are efficient, and our clients have an outstanding experience working with us.

Essential Duties and Responsibilities:

Including, but not limited to the following:

• To support the delivery of global and UK digital campaigns, supporting Programme Managers with ticket management, preparation and project administration
• Monitor project profitability and cost management of smaller campaigns assigned
• Mitigate project delays where you can, or escalating challenges when they arise
• Modify schedules and/or project plans as necessary and regularly update the project manager who leads the project
• Contributing to, and sharing weekly report updates to the project team regarding program successes and issues, providing ongoing risk-management communications to management
• Attending and supporting the planning and review meetings with all stakeholders
• Provide strong team representation by supporting the Programme Manager with regular communications to both internal and external stakeholders
• Maintain a friendly and productive relationship through clear articulation and an effective communication style with internal and external stakeholders

Qualifications

Competencies:

• Strong communication skills – oral and written
• People person – can work with different teams
• Proactive and passionate about delivering great customer service for both external and internal clients, with a desire to exceed expectations
• Strong ability to prioritise workload
• An enthusiastic team player with the desire to exceed objectives

Additional Information

Benefits:

• 25 days annual leave
• Participation in an annual bonus scheme linked to the profitability of the business
• Pension 4%/4% employee/employer contributions of qualifying earnings
• Company’s medical cash plan. As part of the cash plan you have access to subsidised gym membership and a staff discount scheme
• Cycle scheme

About M3 EU:

M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

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