Professional Services Manager, South East

Leightons Opticians and Hearing Care; Farnham; Hybrid; GBP 46,000 - 55,000; Full time

Job summary

A respected healthcare organization in the UK is seeking a Professional Services Manager to lead and inspire a team of Audiologists. This role involves coaching and developing clinical personnel to ensure exceptional patient care while driving innovation across practices. Ideal candidates will have HCPC registration, a minimum of 5 years in private hearing care, and excellent communication skills. With a competitive salary and benefits, this is a unique opportunity for individuals passionate about clinical excellence and leadership.

Benefits

Competitive Salary

Bonus Scheme

Company Car or Car allowance

Health Cash Plan

Staff Discounts

Working with industry-leading healthcare brands

Qualifications

• Minimum of 5 years clinical experience in private hearing care.
• A proven track record of delivering outstanding clinical and commercial outcomes.
• A full UK driving licence and ability to travel to various practices.

Responsibilities

• Coach and develop Audiologists to enhance patient outcomes.
• Lead training and education programmes for clinical performance.
• Collaborate with various teams to drive innovation and growth.

Skills

HCPC registration as a Hearing Aid Dispenser

Clinical experience

Coaching and mentoring

Excellent communication skills

Organizational skills

Patient-first mindset

Job description

Champion excellence in hearing care across our growing network of practices. Coach and develop Audiologists to consistently deliver exceptional patient outcomes. Lead training and education programmes that enhance clinical performance and build commercial success. Collaborate closely with Area Managers, Marketing, Recruitment, and Learning & Development teams to drive innovation, engagement, and growth. Be the first point of contact for clinical support, professional queries, and patient care concerns. Contribute to hearing care strategy, campaign planning, and the evolution of new care pathways.

Qualifications and Experience

• HCPC registration as a Hearing Aid Dispenser
• Minimum of 5 years clinical experience in private hearing care
• A proven track record of delivering outstanding clinical and commercial outcomes
• A passion for coaching, mentoring, and inspiring others
• Excellent communication and organisational skills
• A forward-thinking, patient-first mindset
• A full UK driving licence is required and ability to travel to practices across the Leightons estate and THCP partner practices in a defined radius

Ready to Make a Difference? If you're ready to make a real difference in patients' lives and shape the careers of fellow hearing care professionals, apply now!

Equality & Diversity: We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role.

Location: Farnham, Surrey (Central Support) and field-based

Job Type: Full-Time, Monday to Friday

Farnham, Surrey - competitive + benefits GBP Full Time Posted by: Leightons Opticians & Hearing Care Posted: Wednesday, 10 December 2025

Are you an experienced Audiologist with a passion for clinical excellence, innovation, and leadership? Are you ready to shape the future of hearing care across two of the UKs most respected healthcare brands? At Leightons Opticians & Hearing Care and The Hearing Care Partnership, we're looking for a Professional Services Manager to lead, support, and inspire our team of Audiologists. This is a unique opportunity to step into a hybrid leadership role with national impact driving patient-centred care, clinical development, and commercial success.

Why Join Us?

• Competitive Salary: up to 55,000 per annum dependent on experience
• Bonus Scheme for your hard work
• Company Car or Car allowance
• Health Cash Plan enabling money back on everyday healthcare
• Staff Discounts on products and services
• Work across two industry-leading healthcare brands with shared values and a focus on excellence