Professional Services Manager, South East

Leightons Opticians & Hearing Care; Farnham; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading healthcare provider in Farnham is looking for a Professional Services Manager to enhance hearing care across its practices. The role involves leading a team of Audiologists, driving clinical performance, and collaborating with various departments for innovation. With a salary of up to £55,000 and additional perks such as a company car or allowance, this position is ideal for professionals with 5+ years of clinical experience and a passion for coaching. Join us to make a difference in patients' lives.

Benefits

Competitive salary up to £55,000

Bonus Scheme

Company Car or Car allowance

Health Cash Plan

Staff Discounts

Qualifications

• HCPC registration as a Hearing Aid Dispenser is essential.
• Minimum of 5 years clinical experience in private hearing care.
• Proven track record in clinical and commercial outcomes is required.

Responsibilities

• Champion excellence in hearing care across practices.
• Coach and develop Audiologists for exceptional patient outcomes.
• Lead training and education programmes for clinical performance.
• Collaborate with different teams to drive innovation and growth.
• Provide clinical support and address professional queries.

Skills

HCPC registration as a Hearing Aid Dispenser

5+ years clinical experience

Coaching and mentoring

Excellent communication skills

Organizational skills

Job description

Join Our Team and Make a Difference!

Location: Farnham, Surrey (Central Support) and field-based

Job Type: Full-Time, Monday to Friday

Are you an experienced Audiologist with a passion for clinical excellence, innovation, and leadership? Are you ready to shape the future of hearing care across two of the UKs most respected healthcare brands?

At Leightons Opticians & Hearing Care and The Hearing Care Partnership, we are looking for a Professional Services Manager to lead, support, and inspire our team of Audiologists. This is a unique opportunity to step into a hybrid leadership role with national impact driving patient‑centred care, clinical development, and commercial success.

Why Join Us

• Competitive Salary : up to 55,000 per annum dependent on experience
• Bonus Scheme for your hard work
• Company Car or Car allowance
• Health Cash Plan enabling money back on everyday healthcare
• Staff Discounts on products and services
• Work across two industry‑leading healthcare brands with shared values and a focus on excellence

The Role

As our Professional Services Manager, you will :

• Champion excellence in hearing care across our growing network of practices.
• Coach and develop Audiologists to consistently deliver exceptional patient outcomes.
• Lead training and education programmes that enhance clinical performance and build commercial success.
• Collaborate closely with Area Managers, Marketing, Recruitment, and Learning & Development teams to drive innovation, engagement, and growth.
• Be the first point of contact for clinical support, professional queries, and patient care concerns.
• Contribute to hearing care strategy, campaign planning, and the evolution of new care pathways.

What We’re Looking For

• HCPC registration as a Hearing Aid Dispenser
• Minimum of 5 years clinical experience in private hearing care
• A proven track record of delivering outstanding clinical and commercial outcomes
• A passion for coaching, mentoring, and inspiring others
• Excellent communication and organisational skills
• A forward‑thinking, patient‑first mindset
• A full UK driving licence is required and ability to travel to practices across the Leightons estate and THCP partner practices in a defined radius

Ready to Make a Difference?

If you're ready to make a real difference in patients' lives and shape the careers of fellow hearing care professionals, apply now!

Equality & Diversity

We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome.

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero‑tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role.