Professional Services Consultant

Digital Waffle; Remote; GBP 34,000 - 40,000; Full time

Job summary

A growing consultancy firm is hiring a Professional Services Consultant to provide remote solutions to clients. This role involves delivering implementation and onboarding services, managing customer relationships, and ensuring client success in a fast-paced, technology-driven environment. Ideal candidates will have consultancy experience, strong communication skills, and thrive in a remote working atmosphere, with a salary of up to £40,000 plus a £4,000 bonus.

Benefits

Competitive salary

Annual bonus

Fully remote working

Flexible working culture

Career development opportunities

Ongoing training and development

Qualifications

• Previous experience in Professional Services or Consultancy roles.
• Strong customer-facing and stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects successfully.
• Strong problem-solving skills with a solutions-focused mindset.

Responsibilities

• Deliver professional services on implementation, onboarding, and optimisation projects.
• Act as a technical and functional contact during project delivery.
• Collaborate with internal teams to ensure successful customer outcomes.
• Gather customer requirements and translate them into solutions.
• Manage multiple projects and priorities in a fast-paced remote environment.

Skills

Customer-facing skills

Stakeholder management

Communication skills

Problem-solving

Technical aptitude

Job description

Job Title: Professional Services Consultant

Location: Fully Remote

Salary: Up to £40,000 + £4,000 Bonus

Employment Type: Full‑Time, Permanent

About the Company

My client is a growing and forward‑thinking organisation operating within a fast‑paced, technology‑driven environment. They are committed to delivering high‑quality solutions to their customers and fostering a collaborative, remote‑first culture.

The Role

My client is seeking an ambitious and customer‑focused Professional Services Consultant to join their expanding team. This is a fully remote role offering the opportunity to work closely with customers, deliver high‑impact solutions, and play a key role in client success.

You will act as a trusted advisor to customers, ensuring solutions are implemented effectively and aligned with business objectives.

Key Responsibilities

• Deliver professional services to customers across implementation, onboarding, and optimisation projects
• Act as the technical and functional point of contact during project delivery
• Work closely with internal teams to ensure successful customer outcomes
• Gather customer requirements and translate them into practical solutions
• Deliver training, documentation, and knowledge transfer where required
• Manage multiple projects and priorities in a fast‑paced remote environment
• Identify opportunities for service improvement and customer expansion
• Maintain accurate project documentation, reporting, and communication

Key Requirements

• Previous experience in a Professional Services, Consultancy, Implementation, or Technical Consulting role
• Strong customer‑facing and stakeholder management skills
• Excellent communication skills, both written and verbal
• Ability to manage multiple projects successfully
• Strong problem‑solving skills with a solutions‑focused mindset
• Comfortable working independently in a fully remote environment
• Strong technical aptitude with the ability to learn new systems quickly

What’s on Offer

• Competitive salary up to £40,000 (DOE)
• £4,000 annual bonus
• Fully remote working
• Flexible and supportive working culture
• Career development and progression opportunities
• Ongoing training and professional development

How to Apply

If you’re a driven Professional Services Consultant looking for a fully remote opportunity with excellent earning potential, apply today with your CV for immediate consideration.