Professional Services Consultant

YourPrime; England; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading LegalTech firm in London seeks a Professional Services Consultant to implement their Legal SaaS platform for clients. This role involves leading client implementations, configuring legal software, and managing data migration tasks. The ideal candidate has experience in legal finance workflows and is customer-focused. This position offers a salary of £50,000 to £65,000 and promotes a hybrid working model.

Qualifications

• Proven experience in implementing or supporting Legal software.
• Understanding of client/matter ledgers and billing processes.
• Hands-on experience in software configuration.

Responsibilities

• Lead client implementations from start to end.
• Configure Practice and Case Management modules.
• Manage data migration and integration tasks.
• Translate business needs into software configurations.

Skills

Implementation of Legal Practice Management software

Understanding of legal finance workflows

Software configuration and delivery

Data migration experience

Excellent communication skills

Project management

Job description

Professional Services Consultant (Legal Saas)

Location : London (Hybrid)

Salary : £50,000 – £65,000 + benefits

Company Overview

Our client is an exciting LegalTech scale-up that’s transforming how law firms operate through innovative software products for Practice and Case Management, with powerful financial and accounting features built in.

Having already established strong traction in the UK legal market, they’re continuing to scale rapidly and are now looking to grow their Professional Services team to support new client implementations and integrations.

Role Overview

As a Professional Services Consultant , you’ll play a key role in delivering successful implementations of the company’s Legal SaaS platform for clients across the UK. You’ll work closely with clients to understand their requirements, configure and deploy the solution, and ensure seamless adoption within their business.

This role blends technical configuration and data work with functional consulting and client-facing delivery. It’s an ideal opportunity for someone who enjoys the variety of implementation work in a high-growth, collaborative environment.

Key Responsibilities

• Lead client implementations, from discovery and requirements gathering through to go-live and post-launch support.
• Configure Practice and Case Management modules, including the financial and accounting elements of the system.
• Manage data migration and integration tasks, ensuring accuracy and compliance with client processes.
• Translate business needs into effective software configurations and workflows.
• Build strong client relationships, acting as a trusted advisor throughout the project lifecycle.
• Collaborate with internal teams across Product, Support, and Engineering to deliver a best-in-class client experience.
• Contribute to continuous improvement by sharing implementation insights and helping to refine delivery processes.

Skills & Experience Required

• Proven experience implementing or supporting Legal Practice Management or Legal Accounting software.
• Strong understanding of legal finance workflows , including client / matter ledgers, billing, and trust accounting.
• Hands‑on experience in software implementation, configuration, or technical delivery .
• Competence with data migration, SQL, or system integrations (preferred but not essential).
• Excellent communication and stakeholder management skills, with a customer‑focused mindset.
• Ability to manage multiple projects and priorities within a fast‑paced environment