Product Support Engineer – Hands-On Calibrations & Support

Syntech Recruitment Ltd; Bracknell; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Product Support Engineer to join a growing client’s team in Bracknell. The successful candidate will provide vital pre- and post-sales support for a range of test and measurement equipment, showcasing strong technical problem-solving abilities and proficiency in customer support. Collaborating with manufacturers and conducting on-site evaluations, you will ensure top performance of equipment, contributing significantly to customer satisfaction. This hands-on role offers an exciting opportunity for engineers passionate about technology.

Qualifications

• Minimum qualification: HNC in Electronic Engineering or equivalent.
• Proficiency in Excel and experience with Python desirable.
• Ability to work both independently and collaboratively.

Responsibilities

• Provide technical support for T&M equipment via phone and email.
• Document and report all repair activities accurately.
• Calibrate equipment to national standards and perform board-level repairs.

Skills

Technical problem-solving

Customer support

Proficiency in Excel

Experience with Python

Ability to work independently

Ability to work as part of a team

Education

HNC in Electronic Engineering or equivalent

Job description

A leading recruitment agency is seeking a Product Support Engineer to join a growing client’s team in Bracknell. The successful candidate will provide vital pre- and post-sales support for a range of test and measurement equipment, showcasing strong technical problem-solving abilities and proficiency in customer support. Collaborating with manufacturers and conducting on-site evaluations, you will ensure top performance of equipment, contributing significantly to customer satisfaction. This hands-on role offers an exciting opportunity for engineers passionate about technology.