Product Manager - Mortgages

The West Brom; West Bromwich; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A financial institution in West Bromwich is seeking a Product Manager for Mortgages to join their Products team. The role involves managing mortgage product performance, supporting mortgage plans, and engaging with senior stakeholders. Ideal candidates will have in-depth knowledge of the UK mortgage market and strong analytical skills. The position offers a hybrid working model with competitive pay and comprehensive benefits.

Benefits

Generous annual leave starting at 25 days + 8 bank holidays

Pension scheme contribution

Social club membership

Performance-related pay scheme

Corporate health plan

Discounted travel cards

Life assurance at 4 times salary

Qualifications

• Detailed knowledge of both the UK mortgage market.
• Ability to handle complex mathematical modeling including pricing.
• Clear understanding of relevant regulations.
• Excellent oral and written communication skills.

Responsibilities

• Manage the delivery of the Society’s mortgage plans.
• Analyze performance on individual product lines.
• Identify opportunities for products to meet performance metrics.
• Maintain knowledge of the mortgage market.

Skills

Knowledge of UK mortgage market

Analytical skills

Mathematical modeling

Understanding of regulations

Microsoft Office proficiency

Excellent communication skills

Organizational skills

Tools

Microsoft Excel

Job description

Job Description

Product Manager - Mortgages

Salary: Competitive

Hours: Full time - 35 hours

Contract: Permanent

Location : Hybrid Working (Head Office, West Bromwich)

The West Brom are looking to recruit a Product Manager (Mortgages) to join our Products team. The post holder will be supporting the Head of Products to deliver the Society’s mortgage plans, the principal emphasis of the role is to manage the overall performance of our mortgage product ranges.

The core focus of the role is to ensure our range of mortgage products for both new and existing customers is delivering in line with agreed plans across a range of key performance metrics, in support of our home ownership purpose. You will monitor, manage and recommend pricing changes to mortgage products to senior stakeholders. Supported by a team of product analysts, the role involves researching, identifying and developing mortgage related product opportunities, for all channels, ensuring that products deliver our purpose and good outcomes for customers.

Key Responsibilities

• Key accountability for the delivery of the Society’s mortgage plans for new and existing customers.
• Collate and analyse performance on individual product lines, new business and total portfolio against agreed metrics.
• Identify opportunities to ensure individual products / product lines deliver against agreed performance metrics (volume, contribution and risk) and make recommendations to Committee.
• Ensure that products deliver good customer outcomes through the product lifecycle and are managed in line with associated frameworks, policies and procedures.
• Contribute to the development of annual and 5-year lending plans.
• Maintain an in-depth and up-to-date knowledge and understanding of the mortgage market, as well as wider market considerations, in order to develop new products and mortgage related initiatives.
• Act as spokesperson and industry expert for the Society on mortgages and an active participant in industry body meetings.
• Produce weekly / monthly monitoring and performance reports for key stakeholders.

Skills and Experience Required

• A detailed knowledge of both the UK mortgage market.
• Good analytical skills with the ability to handle complex mathematical modelling including pricing.
• A clear understanding of the relevant regulations and legal frameworks.
• A high level of competency across all Microsoft Office software with Excel being a key focus.
• Excellent oral and written communication skills and an influential negotiator with the ability to tailor communication to a wide range of audiences including the Head of Products, C-suite and Executive Directors.
• Ability to communicate complex subject matters in a simple way to a wide range of audiences (internal and external).
• Excellent organisational, time management and prioritisation skills with the capability to manage complex projects simultaneously to tight deadlines.
• Contribute to the department meeting the requirements of the Society’s Risk Framework by:
  • o Escalating up the line any risks identified;
  • o Reporting any Risk Events to Operational Risk and the Head of Products;
  • o Ensuring all controls within the department are effective and in line with procedure.

What's in it for you?

• Generous annual leave starting at 25 days + 8 bank holidays, (pro rata)
• Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%)
• Social club membership – dozens of discounts available for a wide variety of family days out and events
• Performance related pay scheme
• Corporate health plan with the option to include family members
• Discounted travel cards
• Life assurance provided by the Society at 4 times your salary
• Please note – We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

Do it today and click apply!