Product Manager

Department for Work and Pensions (DWP); Newcastle upon Tyne; On-site; GBP 57,000 - 69,000; Full time

Job summary

A leading government department in Newcastle upon Tyne is seeking an experienced Product Manager to enhance Health and Disability services. In this role, you will shape product strategy, lead agile teams, and drive user-centric solutions that improve operational efficiency and public service outcomes. The ideal candidate will have proven expertise in product management and excellent stakeholder engagement skills, along with a commitment to transforming services for vulnerable populations. Competitive pay and a generous benefits package are offered, alongside a supportive work environment.

Benefits

Flexible working hours

Professional development opportunities

Interest-free loans for commuting

Generous leave package

Qualifications

• Proven expertise in creating and communicating product roadmaps.
• Experience in prioritising product backlogs effectively.
• Ability to lead diverse teams and make evidence-based decisions.

Responsibilities

• Shape product strategy for Health and Disability services.
• Lead multidisciplinary product teams using agile methodologies.
• Engage stakeholders and represent user needs throughout the product lifecycle.

Skills

Product strategy and roadmap development

User-centred design

Agile leadership

Stakeholder engagement

Strong decision-making abilities

Job description

DWP Digital is seeking a Product Manager to lead innovative solutions within Health and Disability, impacting millions of UK citizens.

DWP Digital is using fresh ideas and leading‑edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

As a Product Manager within DWP Digital's Health Transformation Test and Learn Team, you will play a pivotal role in shaping product strategy and making evidence‑based decisions that improve services for millions of people. You'll lead multidisciplinary product teams using agile methodologies to deliver data‑driven solutions that enhance operational efficiency and support key programme priorities. You'll need to be good at stakeholder engagement and committed to representing user needs throughout the product lifecycle. You'll join a vibrant Product Community that values collaboration, knowledge sharing, and driving meaningful change. Your role is all about transforming public services to be simpler, faster, and more inclusive, ensuring better outcomes for some of the most vulnerable individuals in society.

We're looking for experienced product professionals with proven expertise in creating and communicating product roadmaps, prioritising backlogs, and leading diverse teams effectively. The key skills we need include product strategy and roadmap development, user‑centred design, agile leadership, stakeholder engagement, and strong decision‑making abilities.

Disability Confident: DWP is a Disability Confident employer that will offer interview opportunities to applicants who declare a disability and meet the minimum criteria for the job. For more details, please go to https://www.gov.uk/government/organisations/dwp/about/disability-friendly-scheme.

Pay: We offer competitive pay for this role of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi‑time. All usual public holidays apply.

We have a broad benefits package built around your work‑life balance, which includes:

• An award‑winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100).
• Flexible working including flexible hours and flex‑friendly policies.
• Time off volunteering and charitable giving.
• Bring your authentic self to work with 'I Can Be Me in DWP'.
• Discounts and savings on shopping, fun days out and more.
• Interest‑free loans to buy a bike or a season ticket, making it easier to get to work and start making a difference.
• Sports and social activities.
• Professional development, coaching, mentoring and career progression opportunities.