Product Lead - Payments

JPMorganChase; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading financial services firm in Greater London is seeking a Product Manager for its Personal Investing division. This role is critical in shaping product innovation and driving value through the product life cycle. The ideal candidate will have over 10 years of product management experience and advanced knowledge in data analytics. Responsibilities include developing product strategies, managing market research, and leading a team to deliver exceptional customer value. This position offers the chance to make a significant impact in a dynamic environment.

Qualifications

• Over 10 years of experience in product management or equivalent expertise.
• Advanced knowledge of product development life cycle and data analytics.
• Proven ability to lead product life cycle activities.
• Experience in managing and mentoring high-performing product managers.

Responsibilities

• Develop product strategy and vision to deliver customer value.
• Manage market research and integrate customer solutions into product roadmap.
• Own and maintain product backlog aligned with strategic goals.
• Track key success metrics for product performance and reliability.

Skills

Product management

Data analytics

Customer experience

Team leadership

Job description

J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals.

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in J.P. Morgan Personal, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• 10+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience managing and mentoring a team of high performing product managers.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Understanding of UK payment rails including Faster Payments, BACS, Open Banking etc
• Familiarity of CASS regulations and implications for account funding
• Understanding of UK tax wrappers including ISA, LISA and Junior ISAs

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.