Product Genius: Elevate Customer Experience in Cars

Arnold Clark Group; East Kilbride; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday allowance (33 days)

Private healthcare

Pension scheme

GP access via Simplyhealth

Maternity/paternity leave

Training and progression

Job summary

Arnold Clark Group in East Kilbride is inviting applications for Customer Service Executives who will deliver an outstanding customer experience at our Vauxhall branch. You’ll help customers explore vehicles, answer questions, and guide them through the journey from enquiry to delivery.

You’ll receive comprehensive training, a supportive team, and clear paths to progression into car sales. A positive attitude, strong communication, and a full UK driving licence are essential.

Qualifications

• Confident communicator with a positive attitude and the ability to engage customers.
• Willingness to go the extra mile and contribute to a great customer journey.
• Requires a full UK driving licence.
• Team player who thrives in a supportive environment.
• Driven by progression into car sales within Arnold Clark.

Responsibilities

• Prepare showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Swot up on vehicles and manufacturers to improve product knowledge.
• Learn about products to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Progression mindset

Job description

Arnold Clark Group in East Kilbride is inviting applications for Customer Service Executives who will deliver an outstanding customer experience at our Vauxhall branch. You’ll help customers explore vehicles, answer questions, and guide them through the journey from enquiry to delivery.

You’ll receive comprehensive training, a supportive team, and clear paths to progression into car sales. A positive attitude, strong communication, and a full UK driving licence are essential.