Product Genius: Elevate Customer Car Experience

Arnold Clark Group; Dundee; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Holiday allowance

Retail discounts

Private healthcare

GP access

Pension scheme

Maternity/paternity

Training opportunities

Zusammenfassung

Arnold Clark Group in Dundee is seeking a Customer Service Executive known as a Product Genius to enhance the in-branch customer experience. You will help customers choose the right vehicle by deepening product knowledge and communicating effectively, both in person and digitally, with strong support from the branch management team.

This role emphasises learning, teamwork, and ongoing training, with clear potential for progression into car sales as you develop expertise and confidence in our

Qualifikationen

• Confident communicator with a positive attitude and impact.
• Willingness to go the extra mile.
• Full UK driving licence is required.
• Ability to work well both independently and in a team.
• Eagerness to progress within the role toward car sales.

Aufgaben

• Prepare the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about vehicles and manufacturers to advise customers.

Kenntnisse

Excellent communication

Customer focus

Team player

Full UK driving licence

Willingness to learn

Proactive attitude

Jobbeschreibung

Arnold Clark Group in Dundee is seeking a Customer Service Executive known as a Product Genius to enhance the in-branch customer experience. You will help customers choose the right vehicle by deepening product knowledge and communicating effectively, both in person and digitally, with strong support from the branch management team.

This role emphasises learning, teamwork, and ongoing training, with clear potential for progression into car sales as you develop expertise and confidence in our