Product Genius: Elevate Customer Experience & Car Sales

Arnold Clark; Dundee; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days’ holiday

Retail discounts

Private healthcare

GP access via Simplyhealth

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark in Dundee is seeking a Customer Service Executive (Product Genius) to deliver an exceptional in-branch customer experience. You will learn products deeply, assist with showroom prep and sales journeys from enquiry to delivery, and work with the team to ensure customers choose the right vehicle.

We offer training, a clear path to progression into car sales, and a supportive management team within a collaborative branch environment in Dundee.

Qualifications

• Must be a confident communicator with a positive attitude.
• Willingness to go the extra mile.
• A full UK driving licence is required.
• Able to work on your own initiative and as part of a team.
• Eager to progress within this role to car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Learning about our products so you can help customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Progression into car sales

Job description

Arnold Clark in Dundee is seeking a Customer Service Executive (Product Genius) to deliver an exceptional in-branch customer experience. You will learn products deeply, assist with showroom prep and sales journeys from enquiry to delivery, and work with the team to ensure customers choose the right vehicle.

We offer training, a clear path to progression into car sales, and a supportive management team within a collaborative branch environment in Dundee.