Product Genius: Elevate the Car-Buy Experience

Arnold Clark Group; Stafford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

33 days’ holiday allowance

Generous retail discounts

Private healthcare

GP access via Simplyhealth 24/7

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark Group in Stafford is seeking Customer Service Executives to create an outstanding customer experience in our Motorstore. You’ll be the face of the store, helping customers choose the right vehicle and guiding them through the journey from enquiry to delivery.

You’ll join a team with training, progression opportunities, and benefits including generous holiday, private healthcare, pension, and discounts. A full UK driving licence and strong communication skills are essential.

Qualifications

• Confident communicator with a positive approach to customers.
• Willingness to go the extra mile and learn quickly.
• A full UK driving licence is required.
• Able to work independently and as part of a team.
• Keen to progress within car sales.

Responsibilities

• Prepare showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about our vehicles to help customers find the right fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Progression to car sales

Job description

Arnold Clark Group in Stafford is seeking Customer Service Executives to create an outstanding customer experience in our Motorstore. You’ll be the face of the store, helping customers choose the right vehicle and guiding them through the journey from enquiry to delivery.

You’ll join a team with training, progression opportunities, and benefits including generous holiday, private healthcare, pension, and discounts. A full UK driving licence and strong communication skills are essential.