Product Genius: Elevate Customer Experience in Auto Sales

Arnold Clark Group; Preston; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access 24/7

Pension

Maternity/Paternity packages

Training & progression

Job summary

Arnold Clark is seeking Customer Service Executives at our Renault/Dacia branch in Preston to deliver an outstanding customer experience. In this role, you’ll be known as a Product Genius, learning our vehicles and helping customers choose the right car.

You’ll receive training, work a 38-hour week on a weekend-including rota, and have clear career progression into car sales within a supportive team.

Qualifications

• Confident communicator with a positive attitude.
• Ability to drive and park vehicles safely.
• Team player who can work well with others.
• Willingness to go the extra mile for customers.
• Desire to progress into car sales and related roles.

Responsibilities

• Prepare the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Swot up on vehicles and manufacturers to stay informed.
• Learn about products to help customers find the right fit.

Skills

Confident communicator

Driving licence

Team player

Go extra mile

Career progression

Job description

Arnold Clark is seeking Customer Service Executives at our Renault/Dacia branch in Preston to deliver an outstanding customer experience. In this role, you’ll be known as a Product Genius, learning our vehicles and helping customers choose the right car.

You’ll receive training, work a 38-hour week on a weekend-including rota, and have clear career progression into car sales within a supportive team.