Product Genius: Customer Experience Pro to Car Sales

Arnold Clark Group; Glasgow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days holiday

Private healthcare

Pension scheme

GP access 24/7 (Simplyhealth)

Training and progression

Job summary

Arnold Clark in Hillington (BMW/Mini) is seeking a Customer Service Executive to deliver an outstanding customer experience as a Product Genius, guiding customers from enquiry to sale. You will learn the products, improve communication skills, and work closely with the Sales team in a collaborative branch.

This role offers training, a clear career path into car sales, and a supportive team. It requires a flexible, customer‑minded approach and a willingness to learn.

Qualifications

• Confident communicator with a positive attitude.
• Full UK driving licence required.
• Team player with a proactive approach.
• Motivated to progress into car sales.

Responsibilities

• Prepare showroom and cars for daily operations.
• Assist with showroom presentation and advertising.
• Deliver excellent customer experience and support the Sales team.
• Organise and accompany customers on test drives.
• Develop product knowledge to help customers find the right fit.

Skills

Confident communicator

UK driving licence

Team player

Progression mindset

Willingness to learn

Job description

Arnold Clark in Hillington (BMW/Mini) is seeking a Customer Service Executive to deliver an outstanding customer experience as a Product Genius, guiding customers from enquiry to sale. You will learn the products, improve communication skills, and work closely with the Sales team in a collaborative branch.

This role offers training, a clear career path into car sales, and a supportive team. It requires a flexible, customer‑minded approach and a willingness to learn.