Product Genius: Elevate Car Buyer Experience

Arnold Clark; Dumfries; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

33 days holiday

Retail discounts

Private healthcare

GP access via Simplyhealth

Maternity and paternity

Training and progression

Job summary

Arnold Clark in Dumfries is hiring a Customer Service Executive (Product Genius) to deliver outstanding in-branch experiences for BMW/MINI/OMODA/JAECOO. You’ll learn our products, assist customers from enquiry to delivery, and work with a supportive team to drive sales satisfaction.

We offer extensive benefits, 38-hour weeks, and clear progression into car sales with training and development to help you grow within the business.

Qualifications

• You’ll be a confident communicator who understands that a positive attitude gets great results.
• Willingness to go the extra mile.
• A full UK driving licence.
• As happy working on your own initiative as you are in a team.
• Eager to progress within this role to car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead
• Assist with showroom presentation and advertising
• Supporting the Sales department and delivering excellent customer experience
• Organising and accompanying customers on test drives
• Swotting up on our vehicles and manufacturers
• Learning about our products so you can help our customers find the perfect fit
• Enhancing the customer journey from enquiry to delivery

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Career progression to car sales

Job description

Arnold Clark in Dumfries is hiring a Customer Service Executive (Product Genius) to deliver outstanding in-branch experiences for BMW/MINI/OMODA/JAECOO. You’ll learn our products, assist customers from enquiry to delivery, and work with a supportive team to drive sales satisfaction.

We offer extensive benefits, 38-hour weeks, and clear progression into car sales with training and development to help you grow within the business.