Product Expert: Porsche Tech & Customer Experience Leader

Stratstone Exotics; Cambridge; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

33 days annual leave (including bank/H

Birthday day off

Family Leave Policies

Salary Sacrifice scheme

Volunteer day

Long service anniversaries

Career growth opportunities

Cycle to work scheme

High street discounts

Referral rewards

Job summary

Lithia UK, a leading automotive retailer, is seeking a Product Expert for Porsche Cambridge to act as a brand ambassador and deliver high-quality, exclusive customer care. You will stay current on Porsche technologies and explain products enthusiastically during customer interactions.

You will work with sales and marketing teams to share insights, resolve technical questions, and maintain outstanding customer experiences across channels.

Qualifications

• Previous customer-facing experience, preferably in automotive/retail.
• Ability to absorb information quickly and communicate it clearly.
• Confident communicator who can engage with customers and peers.

Responsibilities

• Support Sales Associates with niche customer questions and requirements.
• Collaborate with Digital Expert/Marketing to provide content for social media streams.
• Be fully knowledgeable about Porsche products and technologies; act as first contact for technical issues.

Skills

Customer facing experience

Automotive industry knowledge

Retail experience

Excellent communication

Job description

Lithia UK, a leading automotive retailer, is seeking a Product Expert for Porsche Cambridge to act as a brand ambassador and deliver high-quality, exclusive customer care. You will stay current on Porsche technologies and explain products enthusiastically during customer interactions.

You will work with sales and marketing teams to share insights, resolve technical questions, and maintain outstanding customer experiences across channels.